Revert to an actual working Xbox voice command mode

Discus and support Revert to an actual working Xbox voice command mode in XBoX on Consoles to solve the problem; So my usual Pre-Cortana Netflix ritual was to say Xbox On Xbox Goto Netflix Xbox Select Xbox Next List/Play 1/etc... When I activated the Cortana... Discussion in 'XBoX on Consoles' started by RWDavis, Aug 9, 2016.

  1. RWDavis
    RWDavis Guest

    Revert to an actual working Xbox voice command mode


    So my usual Pre-Cortana Netflix ritual was to say

    Xbox On

    Xbox Goto Netflix

    Xbox Select

    Xbox Next List/Play 1/etc...

    When I activated the Cortana anti-feature I found that that Netflix integration didn't work anymore, so I turned off the Cortana anti-feature. "Xbox On" and "Goto Netflix" still work, but Xbox Select no longer pulls up the possible commands. How do I get
    the Xbox One voice activation to work again?

    :)
     
    RWDavis, Aug 9, 2016
    #1
  2. Mister Maka
    Mister Maka Guest
    kinect interface

    Heya kasparon.

    Can you clarify which voice commands aren't working? There isn't an option to revert to the previous update, but we're happy to offer alternatives to any issues you're having.
     
    Mister Maka, Aug 9, 2016
    #2
  3. gds1972
    gds1972 Guest
    Is there any timetable as to when Microsoft is reintroducing working voice control?

    Hi

    If you go into the settings section and disable Cortana the console will switch back to the legacy Xbox voice commands.

    support.xbox.com/.../cortana-voice-commands

    "Revert to Xbox commands

    If, for whatever reason, Cortana isn’t what you want, you have the option to go back to the original voice control model using the "Xbox" command. When you switch, here’s what you’ll lose:

    Headset voice control

    Expanded commands and voice recognition

    Voice-to-text input (dictation)

    You can bring back Cortana at any time.

    To revert to the original voice control model:

    Double-tap the Xbox button to open the guide.

    Select Settings > All settings.

    Select System > Cortana settings.

    In the snapped window on the right, highlight the On switch, and press the A button to turn it to Off."
     
    gds1972, Aug 9, 2016
    #3
  4. Revert to an actual working Xbox voice command mode

    You need to say hey cortana instead xbox
     
    SilentGamer895, Aug 9, 2016
    #4
  5. RWDavis
    RWDavis Guest
    I specifically said I turned off Cortana because it doesn't work at all, if you turn on Cortana and say, "Hey Cortana Select" while in Netflix it does absolutely nothing. If you say "Hey Cortana Next List" it chooses to Google Next List rather than go to
    the next list. I want to go back to the built in Xbox voice commands that used to work, but after disabling Cortana, they only partially work. How do I get that feature to work again?
     
    RWDavis, Aug 10, 2016
    #5
  6. BigPappa321
    BigPappa321 Guest
    Same deal here, it is so frustrating.. overall Cortana seems to understand the words i use for voice commands better, however there seem to be no commands for Netflix other than initially loading it up.

    I load it up and then voice commands simply do web searches for "<my name>" or "profile one" one or "select". I have to hunt for my remote or a controller to get beyond the initial profile screen.

    Understanding what words i say better than before is great, however it's useless if it does not do what is needed to be done.
     
    BigPappa321, Aug 10, 2016
    #6
  7. Cabooty02
    Cabooty02 Guest
    Hey guys I know this seems frustrating but as new updates roll out Cortana will get better in time since this is new to Xbox one they will improve her voice ability.
     
    Cabooty02, Aug 10, 2016
    #7
  8. clwood
    clwood Guest

    Revert to an actual working Xbox voice command mode

    Select mode just appears not to work, and this would be fine except they appear to have also regressed this in legacy xbox mode as well.

    Try the repro steps:

    1. Say either "xbox" (in legacy mode) or "hey cortana" in (cortana mode)

    2. Say "select" (in cortana mode can also try"Make a selection" or "Turn on select mode" as described here:

    support.gtm.xbox.com/.../cortana-voice-commands
    )

    3. Try saying something on screen

    Expected:

    Entered a select mode where you can set items on screen

    Outcome:

    Select mode doesn't appear to be entered, both on screen can be said to select it.
     
    clwood, Aug 15, 2016
    #8
  9. Jacek020492
    Jacek020492 Guest
    I am having a similar problem with Netflix as well as Hulu, but Amazon Video and Youtube work just fine. I have tried everything and nothing helps. This has happened before, it always seems to happen after an update. I hope Microsoft is aware of this
    and is working to fix it.
     
    Jacek020492, Aug 16, 2016
    #9
  10. ululemon
    ululemon Guest
    Was this ever fixed? Cortana broke answering Skype calls on my parents xbox one S, and reversion to xbox left it broken, with 'xbox answer' no longer being a command, and 'xbox open that' just opening a menu. My parents are too old to play around with
    a controller trying to select items in a list to answer a call...

    I didn't see anywhere, prior to trying out Cortana, that reverting to xbox voice commands didn't actually work correctly...
     
    ululemon, Apr 15, 2017
    #10
  11. sdipippo87
    sdipippo87 Guest
    Are you all still having this issue in Netflix / Hulu? I definitely am. Contacted support who read some of these threads (I gave them links during online chat) and said that some of the issues were resolved by sending Kinect for repairs. My Kinect is out
    of warranty so i didn't do it.

    My question is . . . are people actually using "Xbox Select" commands successfully in Netflix / Hulu now?
     
    sdipippo87, May 27, 2017
    #11
  12. Hey guys,

    This issue has been ongoing for at least three years. spent the better part of four days going back and forth on the phone with Netflix and Microsoft about a year ago, was told that they were aware of the issue, as it was 2 years old at that point, and never
    got any farther than Microsoft blaming Netflix, or Netflix blaming Microsoft.

    I personally do not think this is something they will ever fix. I plan to leave Xbox very soon. it is just far too limiting. Will be building my own custom gaming rig, with voice commands that work lol.

    My uncle is a Quadriplegic, and used to heavily really on his kinect for netflix. the only reason he really bought is tbh. He hasn't used it for the better part of a year.

    Microsoft doesn't put effort into fixing their issues. they've already sold you their product lol. they'll 'repair' it for you lmfao for a price too funny.
     
    HyperBooch2301, Oct 31, 2018
    #12
  13. clwood Win User

    Revert to an actual working Xbox voice command mode

    Select mode just appears not to work, and this would be fine except they appear to have also regressed this in legacy xbox mode as well.

    Try the repro steps:

    1. Say either "xbox" (in legacy mode) or "hey cortana" in (cortana mode)

    2. Say "select" (in cortana mode can also try"Make a selection" or "Turn on select mode" as described here:

    support.gtm.xbox.com/.../cortana-voice-commands
    )

    3. Try saying something on screen

    Expected:

    Entered a select mode where you can set items on screen

    Outcome:

    Select mode doesn't appear to be entered, both on screen can be said to select it.
  14. Jacek020492 Win User

    Revert to an actual working Xbox voice command mode

    I am having a similar problem with Netflix as well as Hulu, but Amazon Video and Youtube work just fine. I have tried everything and nothing helps. This has happened before, it always seems to happen after an update. I hope Microsoft is aware of this
    and is working to fix it.
  15. Cabooty02 Win User

    Revert to an actual working Xbox voice command mode

    Hey guys I know this seems frustrating but as new updates roll out Cortana will get better in time since this is new to Xbox one they will improve her voice ability.
  16. SilentGamer895 Win User

    Revert to an actual working Xbox voice command mode

    You need to say hey cortana instead xbox
  17. HyperBooch2301 Win User

    Revert to an actual working Xbox voice command mode

    Hey guys,

    This issue has been ongoing for at least three years. spent the better part of four days going back and forth on the phone with Netflix and Microsoft about a year ago, was told that they were aware of the issue, as it was 2 years old at that point, and never
    got any farther than Microsoft blaming Netflix, or Netflix blaming Microsoft.

    I personally do not think this is something they will ever fix. I plan to leave Xbox very soon. it is just far too limiting. Will be building my own custom gaming rig, with voice commands that work lol.

    My uncle is a Quadriplegic, and used to heavily really on his kinect for netflix. the only reason he really bought is tbh. He hasn't used it for the better part of a year.

    Microsoft doesn't put effort into fixing their issues. they've already sold you their product lol. they'll 'repair' it for you lmfao for a price too funny.
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Revert to an actual working Xbox voice command mode

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