returning for repairs

Discus and support returning for repairs in XBoX on Consoles to solve the problem; the steps that they send you in the confirmation email to get your console fixed, One of the steps says to have everything cleared off of it. I have an... Discussion in 'XBoX on Consoles' started by HD107, Jul 8, 2019.

  1. HD107
    HD107 Guest

    returning for repairs


    the steps that they send you in the confirmation email to get your console fixed, One of the steps says to have everything cleared off of it. I have an error E105 and I tried to the bind and eject steps but I didn't know so I tried to reset it and nothing
    happened, found out that I needed to clear/delete everything off of it and I was going to do that next but the error screen wouldn't show up anymore for me to delete everything on the device, I just registered it to be sent off I was wondering if leaving all
    the storage on there would be okay? so you could get it running and delete everything on it. I'm just wondering has anyone else sent there Xbox back with there storage still on it? is that okay to do Im not able to get back on the error screen to erase everything...

    :)
     
    HD107, Jul 8, 2019
    #1
  2. Smwutches Win User

    returning for repairs

    If you can't remove anything then it's still okay. They're going to wipe it when they get it either way.
  3. XBF Javier R Win User

    returning for repairs

    Hello HD107,

    We understand that you have an inquiry in regards to a step provided through a confirmation email for your order repair.

    It could not have been provided any better than what Smwutches explained. It's also recommended that any questions you have regarding the repair process be brought up with the agent that the order was setup with through an email, or through our Customer
    Support Team    .

    We thank you for bringing your question to the forums, and we wish you the best!
  4. connordavisj Win User

    Repair Return Address

    Hopefully it will be sorted soon. I'm waiting on an email to confirm things have been changed over and then I guess I'll be sending the thing on its way. This is going to be a terrible three weeks.
  5. Jesse E' Win User

    Warranty repair returns

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Kindly check out this guide on how to pack and ship your Xbox device for repair https://support.xbox.com/en-US/help/hardware-ne...

    Hope it helps
  6. TheNecromonicon Win User

    Repair Return Address

    You may use the "suggested answer" box to show the forum the topic has been answered. You may also delete a posted thread you have created or response. Glad it's sorted.
Thema:

returning for repairs

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