Returning faulty xbox

Anna1852 · Aug 19, 2022

Can someone please advise me how I send a faulty xbox back? I have completed the service request but now I have to send the item back. I have a link to print off label and I took the parcel to the post office who said they don’t send UPs deliveries. There is no information about how I arrange the return on the site and can’t get through or speak to a human. Can anyone help please and advise me what I need to do.

Thanks

:)

Smwutches

You would need to drop it off at a UPS location or you can try contacting UPS to see if they will pick it up from you. http://ups.com

Trouss

Appreciate the response but if I return to retailer again I may just get another faulty disc. Is it really possible there is a faulty batch? I asked at the retailer and they have had no other returns to date.

AhmedÇalışkan

Unfortunately i returned my faulty xbox before your last reply and got a refund today.

Chromeosdubs

I would return to the store and ask about their return policy. ask if it's standard practice to exchange a faulty new xbox with one that was already opened. any time I've returned a console it was replaced with a new one off the shelf.

JerrySizzla

So, what your saying ids the console that Microsoft sent me to replace the faulty console I'm returning is also faulty.

Returning faulty xbox