return shipping

Discus and support return shipping in XBoX on Consoles to solve the problem; send back to Ms my elite controller, replaced by guarantee, the new one shipped 6 days ago, but nobody dont know where is now, no any documents or... Discussion in 'XBoX on Consoles' started by VPDavid, Dec 24, 2016.

  1. VPDavid
    VPDavid Guest

    return shipping


    send back to Ms my elite controller, replaced by guarantee, the new one shipped 6 days ago, but nobody dont know where is now, no any documents or tracking number. i dont understand how to do that, shipped MY CONTROLLER, i payed that, and dont have any document
    or something where is know, the support say me just sit and wait, not arrived in 4-5 weeks call again the support. this is garbage and unacceptable for me.... Please somebady give me any help to solve this problem. Thx

    :)
     
    VPDavid, Dec 24, 2016
    #1
  2. SufferWAR47
    SufferWAR47 Guest
    No shipping label received via email to print and I checked the spam folder ??

    I have not received any Shipping label for my warranty return where can I find this shipping label for my return.

    1360343870 Service Request Number.
     
    SufferWAR47, Dec 24, 2016
    #2
  3. Castadream
    Castadream Guest
    Not receiving Shipping Label via email for Xbox One S return.

    Why is this so difficult? Same exact thing. A Web page that returns literally, "[ ]", when one clicks the button "Get Shipping Label".

    Are you saying an email comes with the shipping label? I got an email about the return process, and logged in one sees what the OP shows when clicking "Get Shipping Label" ... taken to a page of "[ ]"
     
    Castadream, Dec 24, 2016
    #3
  4. Internet Expert
    Internet Expert Guest

    return shipping

    You should have some kind of confirmation or tracking number for your return/replacement order. Check your
    order history, your emails for information from Microsoft, or consider calling Microsoft support (1-800-4MY-XBOX) for information regarding your replacement
    order.

    It's only a guess on my part, but shipping from MS to you should reasonably take 1-2 weeks (in the US).

    Also bear in mind that it's Christmas Eve right now, so expect your order to bear the maximum possible brunt of shipping delays.
     
    Internet Expert, Dec 24, 2016
    #4
  5. Internet Expert Win User

    return shipping

    You should have some kind of confirmation or tracking number for your return/replacement order. Check your
    order history, your emails for information from Microsoft, or consider calling Microsoft support (1-800-4MY-XBOX) for information regarding your replacement
    order.

    It's only a guess on my part, but shipping from MS to you should reasonably take 1-2 weeks (in the US).

    Also bear in mind that it's Christmas Eve right now, so expect your order to bear the maximum possible brunt of shipping delays.
  6. Daft Badger Win User

    Return shipping label

    If you contact UPS either by phone or via their website you can organise for them to collect it from your house or where ever you prefer to have it collected from.
  7. sandy the hippy Win User

    Shipping xbox

    As others have stated, instructions specifically state NOT to return cables and peripherals...

    Shipping intructions

    You may be lucky, but it's very unlikely they will be returned
  8. XBF Felixx P Win User

    Shipping Label/Warranty Returns

    Hey Tstier!

    Thanks for reaching out to Xbox forums support...

    When you called in the 4 times to speak to customer support... Did they confirm to you the email address that the shipping label Is being sent in to you? It usually take no more than 48 hours to receive the shipping label. Are you 100% sure you're checking
    the correct email mailbox for the shipping label?

    I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your account and confirm to you where the email is being sent.




    As
    provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    I hope this helps a bit more. Let us know!

    Felix

    Xbox forums support
  9. SABINASFINEST Win User

    Xbox Repair- Return Shipping

    Thank you all for responding. FedEx updated the tracking info this morning and my Xbox will be here Wednesday, the 15th!
Thema:

return shipping

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