Return on online purchase

Discus and support Return on online purchase in XBoX Sales and Promo to solve the problem; Hi, My son accidentally purchased an online game. Im looking for information on how to get a refund. Any help would be much appreciated. Thanks in... Discussion in 'XBoX Sales and Promo' started by JosephMurphy2, Aug 26, 2018.

  1. Return on online purchase


    Hi,

    My son accidentally purchased an online game. Im looking for information on how to get a refund.

    Any help would be much appreciated.

    Thanks in advance.

    :)
     
    JosephMurphy2, Aug 26, 2018
    #1
  2. Purchase returns?

    You won't be able to get a refund
     
    Legends Future, Aug 26, 2018
    #2
  3. GlennCoco24
    GlennCoco24 Guest
    Purchase returns?

    My younger sibling recently purchased 2 packs of 800 Microsoft points. Is there any way we can return the purchases even if he already purchased games with them?

    I've put a lock and a password on my Xbox Live account as this is the second time he has purchased points and games without permission.
     
    GlennCoco24, Aug 26, 2018
    #3
  4. WPAK
    WPAK Guest

    Return on online purchase

    Hi there,

    for any refund related questions you will need to contact official Xbox Support, they are the only ones that can determine if a refund is possible or not.

    To contact Xbox Support use the Phone or Microsoft Support Chat options at
    http://support.xbox.com/contact-us
     
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Return on online purchase