Retrieving Lost Account?? Minecraft Claimed

HarryPlotter101 · Sep 11, 2021

Hey. I am not sure if there is anything you can do, but I am willing to give it a shot.

Ages ago, I have claimed "Free Copy of Windows 10 Edition" for having Minecraft since very early sages. However, is there anyway you can give me a hint as to which account is has been activated on or any kind of indication as so where to look because I looked at my main Microsoft account, and It's not there. I was just wondering if you have any kind of information to help me retrieved that account or something. I am so lost and tried everything. Cant seem to find the account

:)

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

For this type of case, we recommend that you contact Minecraft support, they will be able to give you more details. To contact them, just access the link below, and describe the situation.

https://help.minecraft.net/hc/en-us/requests/new

*Thank you in advance for contacting us, it is always a pleasure to help the community.

XBF Mohammed C

Hello HarryPlotter101,

Regarding that, you will need to reach out to Mojang: Submit a request – Home (minecraft.net)

They should be able to assist you with that!

Rodrigo Oliver

I am sorry, but without a newer one, it won't be recoverable.

jamespignanelli

yes unfortunately that latest backup was from March of 2022

Rodrigo Oliver

Hi Jamespignanelli, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Did you restore it from the iCloud?

Go to Settings > Go to iCloud > Go to Storage and Backup > Select your backup and wait for your device to restore the Minecraft save.

Let me know if it works!

Retrieving Lost Account?? Minecraft Claimed