Retrieve email on old Xbox live account

Dc19944991 · Aug 4, 2023

So I have my original xbox live account on my old 360, but I have no idea what the email or password is. Is there any way to recover it? I even have the email from 2010 when it red ringed and i had to send it for repairs. At the time I didnt have an email so my mother used hers but I cant rememeber what it was and she has passed away since.

I have the original console it was made on, and the serial number. PLEASE HELP

:)

Mauro Sarlat

Hi Dc19944991.

My name is Mauro am very happy to help.

We are sorry for all the inconvenience however you will have to reach Microsoft support directly in that way they can confirm that you are the owner of the account and help you with the necessary changes to get it back.

You can use the link below to recieve Microsoft assistance for this matter:

https://support.xbox.com/en-US/contact-us

Thanks.

Jayhab4real

If the old email ACCOUNT is closed, can you see if you can re-register it again as a new account but with the same email address? That way, once up and running, your xbox account emails will be retrievable from the new (old) email account!

JFate777

HiHi!!!

You might be able to retrieve your account by speaking with someone from
Xbox's Customer Support Team. They can help you retrieve your old account. They might ask for an old phone number, email addresses, or financial information (if you have ever bought anything on the Xbox live Market Place) to confirm the account belongs
to you. So make sure you have these things at the stand-by.

Hope this helps!!!

bowski477

Unless you have access to that old email account there is no way to retrieve anything sent to it.

RafaelMouraB-DB3E4E3

Hello kabs, how are you?

You can chat with microsot support to retrieve your e-mail or try to change the email of the old xbox account.

Retrieve email on old Xbox live account