retreiving xbox 360 account on xbox one and the name is strangely different

Discus and support retreiving xbox 360 account on xbox one and the name is strangely different in XBoX on Consoles to solve the problem; Hi there! I hope you can help. I have purchased and am in the process of setting up the new xbox one S. During the set up it asked me for my old... Discussion in 'XBoX on Consoles' started by TheBlueMorpho, Nov 23, 2018.

  1. TheBlueMorpho
    TheBlueMorpho Guest

    retreiving xbox 360 account on xbox one and the name is strangely different


    Hi there!

    I hope you can help. I have purchased and am in the process of setting up the new xbox one S. During the set up it asked me for my old account details and email I was using on the 360. I typed everything in and now it has greeted me with a 'Hello PlumbFlea737290'
    (name slightly altered for security) but that is not the name I have been using since xbox original days.

    Can you help?

    :)
     
    TheBlueMorpho, Nov 23, 2018
    #1
  2. NondairySleet41
    NondairySleet41 Guest
    correct gamer tag

    my gamer tag sgalpha373 was also my account name. Xbox 360 changed my account name to . What does that mena, also will I be paying for 2 different accounts with my Xbox One ?
     
    NondairySleet41, Nov 23, 2018
    #2
  3. Gforce Phoenix
    Gforce Phoenix Guest
    Transferring Xbox 360 Gold account to xbox one

    How do I transfer my Xbox 360 Gold account to Xbox One ... when I set it up (Xbox One that is) I used the suggested user name which is different from my Xbox 360 user name .... and I don't seem to have the Gold account attached to the Xbox One even though
    I used the same email address and password .....
     
    Gforce Phoenix, Nov 23, 2018
    #3
  4. Sanana94
    Sanana94 Guest

    retreiving xbox 360 account on xbox one and the name is strangely different

    Hello,

    Are you sure you are using the same microsoft account you used with your 360?

    It's pretty strange it got renamed and it should not have happened.

    Does your purchases and games still there?

    What about the achievements?

    One things that comes in my mind is that Xbox deleted some old and inactive accounts, and maybe created a new temporary gamertag for you?

    Check if you are able to change your gamertag for free... if not reach the support here: Contact Us | Xbox Support
     
    Sanana94, Nov 23, 2018
    #4
  5. TheBlueMorpho
    TheBlueMorpho Guest
    Ah my bad on this one! Sorry I logged in to the wrong account, too many email addresses... The only thing is that because I signed into another account first it gave me the option of automatically signing me into that account for future use when I turn
    it on. Is there any chance I can change it to my correct account, the one that actually has Live and all my achievements?
     
    TheBlueMorpho, Nov 23, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Smwutches, Nov 6, 2018
    #6
  7. Smwutches Win User

    retreiving xbox 360 account on xbox one and the name is strangely different

  8. TheBlueMorpho Win User

    retreiving xbox 360 account on xbox one and the name is strangely different

    Ah my bad on this one! Sorry I logged in to the wrong account, too many email addresses... The only thing is that because I signed into another account first it gave me the option of automatically signing me into that account for future use when I turn
    it on. Is there any chance I can change it to my correct account, the one that actually has Live and all my achievements?
  9. Sanana94 Win User

    retreiving xbox 360 account on xbox one and the name is strangely different

    Hello,

    Are you sure you are using the same microsoft account you used with your 360?

    It's pretty strange it got renamed and it should not have happened.

    Does your purchases and games still there?

    What about the achievements?

    One things that comes in my mind is that Xbox deleted some old and inactive accounts, and maybe created a new temporary gamertag for you?

    Check if you are able to change your gamertag for free... if not reach the support here: https://support.xbox.com/contact-us
  10. NondairySleet41 Win User

    correct gamer tag

    my gamer tag sgalpha373 was also my account name. Xbox 360 changed my account name to . What does that mena, also will I be paying for 2 different accounts with my Xbox One ?
  11. DLIVR12URSUKOLE Win User

    Can't log into Xbox Live

    call 1-800-4my-xbox and maybe they can help you retreive your account
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retreiving xbox 360 account on xbox one and the name is strangely different

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