Restricción de contenido por edad (game pass)

jesusd.suarez · Jun 8, 2021

Hi good day.

I recently purchased the game pass and downloaded 2 games now, but today I wanted to download Hellblade: Senua's Sacrifice, but I find that I have a rating above the restrictions and I can't find a way to modify it, my hotmail account must be about 15 years old I am an adult already and although I check my configuration I cannot find a way to modify this.

I would appreciate any help with it, since surely more video games will present me with this limitation.

:)

Angelo L.

Hi!

Go to account.microsoft.com and sign in with your Microsoft account.

Select Your info.
On the Your info page, select Edit date of birth.
Because you're accessing sensitive information, you may be asked to verify your identity.
Make your changes and select Save.

jesusd.suarez

It has worked, but after a few days I tried to download another title and the same message appears again. The solution I found has been to log out and log in again.

Pain130798

tal vez es por que tu cuenta figura como cuenta menor de edad.

Nair Servin g

Hola!! ,si eres menor de edad no podríamos ayudarte por que tus padres tienen el control

DanMen334

que clase de código es (de que es el código, gold, game pass, algún DLC) por ejemplo si es de rockstar sobre contenido de gears 5, tienes que registrarte en su pagina y vincular tu cuenta de xbox para que el contenido aparezca en tu juego.

[Translation - what kind of code is (what is the code, gold, game pass, some DLC) for example if it is rockstar about gears 5 content, you have to register on your page and link your xbox account so that the content appears in your game.]

Restricción de contenido por edad (game pass)