RESTITUZIONE PES2019 [Return PES2019]

Ho comprato dallo Xbox Store PES2019 cinque giorni fa. Vorrei poterlo restituire e avere un rimborso. Come posso fare?

Five days ago i bought PES2019 from the Xbox Store but now i want to return the game and be refund. How can I do it?

:)

 

Problem with logining

Yesterday about 00.00 time at my side xboxlive interrupted my play in PES2019 and kicked me out. Then was some check or verification in my account and was mistake 0x80a40010. Today all is good verification finished but mistake 0x80a40010 still exist. I
folowed instruction on xbox site to resolve this problem, delete account and then i restored, i reboot my console but no changes, checked connection and all is good but still cant login 0x80a40010.

 

Trasferimento licenze? [Edit - Translation] - Transfer of licenses?

Ho una xbox one in cui pochi giorni fa ho scaricato/comperato PES2019 (quindi non ho il disco fisico).

Per varie ragioni la voglio vendere e vorrei che chi la comprasse potesse usare il gioco per farci due soldi in più.

Questo però senza lasciare nella console i miei dati dell’account, quindi sostanzialmente cancellare tutto tranne il gioco.

Si può fare? Il gioco funziona anche se non legato all’account di chi l’ha comprato?

ps: sicuramente non prenderò un’altra xbox nè quindi ho intenzione di riscaricarmi il gioco o farci nulla.

[Edit - translation] - Transfer of licenses? I have an xbox one in which a few days ago I downloaded / bought PES2019 (so I do not have the physical disk). For various reasons I want to sell it and I would like those who bought it could use
the game to make two more money. But this does not leave my account data in the console, so basically delete everything except the game. It can be done? Does the game work even if not tied to the account of the person who bought it? ps: surely I will not take
another xbox nor so I'm going to re-download the game or do anything about it.

 

Hey matteocingano,

If you wish to get a refund, please visit our Customer Support page. There you can setup a call or a live chat with one of our representatives.