Restart Xbox 3 times

Hello Luiz,

We understand that you're attempting to use your Logitech G633 with your Xbox One console, but are experiencing a difficulty in getting the headset recognized by your controllers.

Remember when purchasing 3rd party products, that compatibility will be a contributing factor to errors when a headset is in use. A support page for direct assistance with 3rd party devices is our
connecting a compatible headset to Xbox One support article.

If the steps do not assist, it would then be recommended to reach out to the creator of the headset to discuss compatibility on an Xbox One console.

Best wishes!

Tente em um controlador Xbox diferente para ver se algo está errado com o controlador.

Muitos disseram que obter o adaptador de fone de ouvido para o controlador xbox one resolve muitos problemas com o controlador e o fone de ouvido.

A Microsoft está ciente de que esse problema com o áudio ... porque eles já não colocam o adaptador na caixa e dizendo a caixa que tem um. Porque eles esperam reclamar se já sabem que estão com o problema? Agora tem que ir atrás do adaptador. Pensando seriamente em vender o Xbox e comprar um PS4, esse tipo de problema não existe.

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[Translation - Microsoft is aware that this problem with audio... because they no longer put the adapter in the box and saying the box that has one. Why do they expect to complain if they already know they have the problem? Now you have to go after the adapter. Seriously thinking about selling the Xbox and buying a PS4, that kind of problem doesn't exist.]

Try it on a different Xbox controller to see if something is wrong with that controller.

Many have said that getting the headset adapter for the xbox one controller resolves a lot of issues with the controller and headset.

Hello Luiz,

We understand that you're attempting to use your Logitech G633 with your Xbox One console, but are experiencing a difficulty in getting the headset recognized by your controllers.

Remember when purchasing 3rd party products, that compatibility will be a contributing factor to errors when a headset is in use. A support page for direct assistance with 3rd party devices is our
connecting a compatible headset to Xbox One support article.

If the steps do not assist, it would then be recommended to reach out to the creator of the headset to discuss compatibility on an Xbox One console.

Best wishes!

What will Logitech do for me if this issue is on the Xbox? The headset works perfectly on other handsets and only on the Xbox that does not work. it comes cheaper for MS to sell an adapter than to make
an update to fix it. I've solved the problem I'm using a cell phone headset that works perfectly. Thanks a lot for the help.

Olá,

Há alguma atualização pendente para o controlador?

Celular

No update pedant .. and I bought the cell phone headset for $ 2 and it worked perfectly I speak and listen without interference. If a crappy $ 2 headset works, how about a 90's does not work? Sorry
man I'm mad at this.