Restart or reset

Discus and support Restart or reset in XBoX on Consoles to solve the problem; My son's xbox one had "something went wrong" on the screen, you could troubleshoot. I did that and after an hour on support, they said to reset, it... Discussion in 'XBoX on Consoles' started by SmellLikeBeef12, May 29, 2018.

  1. Restart or reset


    My son's xbox one had "something went wrong" on the screen, you could troubleshoot. I did that and after an hour on support, they said to reset, it won't even reset. Any ideas?

    :)
     
    SmellLikeBeef12, May 29, 2018
    #1
  2. Can't install the witcher 3 blood and wine dlc

    Weird, outside of space/internet issues maybe reset the cache on your xbox or do a hard restart?
     
    Dirty_Silhouette, May 29, 2018
    #2
  3. xBBxToxic97
    xBBxToxic97 Guest
    Gears of War 2 freezing

    Restart or reset my multiplayer status/rank.
     
    xBBxToxic97, May 29, 2018
    #3
  4. Restart or reset

    When you say "it won't even reset." Is it because it can't get through the boot up sequence and you can't get to the Home screen, so you can't access the UI to do the reset? <I can only assume that this is the case. If it is the case, there is still a way
    to reset the console to factory defaults using a flash drive. It will require [obviously] a flash drive, that has 4GB minimum of space to download the files to, formatted NTFS and a Windows based PC.

    It will also require you to perform a specific set of steps, so you'll want to make sure you've familiarized yourself with the process. I'd read through it a couple of times (if it were me) just to make sure, as it isn't something I'd want to get wrong.

    The instructions, in addition to a link to the downloadable reset file, can be found

    here
    . Look toward the bottom of the page for "How to reset your Xbox One console using a USB flash drive"
     
    A Blue Illusion, May 31, 2018
    #4
  5. smileskybird
    smileskybird Guest
    Is your console under warranty? If so send it back to Microsoft, let them fix THEIR mess. If it's not, try Blue's suggestion. In my opinion, you shouldn't be doing his suggestion unless your a mature experienced technician. Best to have someone who actually
    knows what they're doing, rather than struggle to follow step by step instructions which the normal young person wouldn't even bother with.
     
    smileskybird, Nov 3, 2018
    #5
  6. smileskybird Win User

    Restart or reset

    Is your console under warranty? If so send it back to Microsoft, let them fix THEIR mess. If it's not, try Blue's suggestion. In my opinion, you shouldn't be doing his suggestion unless your a mature experienced technician. Best to have someone who actually
    knows what they're doing, rather than struggle to follow step by step instructions which the normal young person wouldn't even bother with.
  7. A Blue Illusion Win User

    Restart or reset

    When you say "it won't even reset." Is it because it can't get through the boot up sequence and you can't get to the Home screen, so you can't access the UI to do the reset? <I can only assume that this is the case. If it is the case, there is still a way
    to reset the console to factory defaults using a flash drive. It will require [obviously] a flash drive, that has 4GB minimum of space to download the files to, formatted NTFS and a Windows based PC.

    It will also require you to perform a specific set of steps, so you'll want to make sure you've familiarized yourself with the process. I'd read through it a couple of times (if it were me) just to make sure, as it isn't something I'd want to get wrong.

    The instructions, in addition to a link to the downloadable reset file, can be found

    here
    . Look toward the bottom of the page for "How to reset your Xbox One console using a USB flash drive"
  8. Puppy Fujo Win User

    My Xbox won't restart or reset.

    If you have followed all the steps in the Startup Error Troubleshooter and nothing has worked then unfortunately
    the only option left is a console repair. E106 indicates a hardware failure which is usually the hard drive. I'm sorry. If its covered under warranty still you can initiate the repair process from the devices page of your Microsoft account.
  9. HirushanThilanka Win User

    Downloaded data reset after a restart

    Thanks Sammy. I think no solution other than that until Microsoft done something to that.
  10. SammyVS Win User

    Downloaded data reset after a restart

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    What could have happened is the download got corrupted and the system canceled the download and deleted the files. Unfortunately, there's nothing to do but start downloading again. I avoid turning off the PC while I'm downloading a game to avoid these issues.
Thema:

Restart or reset

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