Resolve error code 0x87e00196

Check this support page, Error code 0x87e00196 for steps to resolve your issue.

Hi, Paul. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Let’s try some steps that might help. Kindly check if you have any pending updates using this link https://www.microsoft.com/en-us/software-downlo... or select Start > Settings > Update & Security > Windows Update , and then select Check for updates.

If there's nothing pending, kindly right-click the Start button on your taskbar, and then select Windows Terminal (Admin). In the Administrator: Windows PowerShell screen, type the following command and press Enter:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers

For more information, you can also check https://support.xbox.com/en-US/help/errors/erro...

i cant download it from anywhere and i am receiving this error code: 0x87E00196

Luckily, I didn't have to do that as just recently it has started working perfectly fine again. However, now whenever I try to download any games via the app it gives me the error code 0x87e00196. I have followed the instructions on this page Error 0x87e00196 occurs when you try to manage a game on Windows | Xbox Support but that gave me another error code (0x80070002). I believe it might be linked to some of the stuff we tried to fix the previous issue so any help would be appreciated.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ZsomborB, I did a little research on this error, and found something in our community that might be able to help you.

https://answers.microsoft.com/en-us/xbox/forum/...

Error 0x87e00196 occurs when you try to manage a game on Windows

https://support.xbox.com/en-US/help/errors/erro...