Résiliation

Discus and support Résiliation in XBoX on Consoles to solve the problem; Bonjour j'aimerai résilié un abonnement Xbox one mais malheureusement je ne me souviens plus de mon adresse mail ... Identifiant : NESHQUIK MDP :... Discussion in 'XBoX on Consoles' started by ExactingLlama73, Mar 25, 2018.

  1. ExactingLlama73
    ExactingLlama73 Guest

    Résiliation


    Bonjour j'aimerai résilié un abonnement Xbox one mais malheureusement je ne me souviens plus de mon adresse mail ...

    Identifiant : NESHQUIK

    MDP : popopo59

    Si vous pouviez faire quelque chose svp merci..

    [Mod Translation]

    Hello I would like to terminate an Xbox one subscription but unfortunately I do not remember my email address...

    Username: NESHQUIK

    CDM: POPOPO59

    If you could do something please thank you..

    :)
     
    ExactingLlama73, Mar 25, 2018
    #1
  2. OrPlace3
    OrPlace3 Guest
    Xbox LIve

    je rencontre le même problème impossible de me connecter.

    g appelé le support d'aide Xbox qui m'ont fait patienter une heure pour enfin me dire que ça venait de fermé.

    je suis dégoûté de payer autan pour un service encore plus pourri que le Playstation network.

    ou est l’intérêt de payé si on a pas une meilleur qualité de prestation.

    je demanderai la résiliation de mon compte et ferai une publicité que personne aimerai avoir de vos service.

    c'est déj honteux de faire payer les utilisateur mais encore plus de leur vendre des produits qui ne tiennent pas la route.

    mon GT c'est alig691 (un compte soit disant piraté)

    [Translation:

    I am having the same problem unable to connect.
    g called help support Xbox making me wait an hour to finally tell me that it had just closed.
    I am disgusted with pay as long for a still more rotten than the Playstation network service.
    or is the interest paid if you have a better quality of service.
    I would ask the termination of my account and make an ad that person would like to have your service.
    that is already shameful to pay the user but still most of sell them products that do not take the road.
    My GT is alig691 (a so called account hacked)]
     
    OrPlace3, Mar 25, 2018
    #2
  3. Mister Quasar
    Mister Quasar Guest
    Hey ExactingLlama73!

    If you don't remember the email address for your Microsoft account, the
    find your Microsoft account email address     guide can walk you through some steps to find that. Once you have that,

    this guide     has the steps you'll need to close the account.

    Alternately, you can reach your local phone team directly at 0800 91 52 74 and they can assist you further securely and directly to help your recover your account information and close out that account.
     
    Mister Quasar, Mar 26, 2018
    #3
  4. Mister Quasar Win User

    Résiliation

    Hey ExactingLlama73!

    If you don't remember the email address for your Microsoft account, the
    find your Microsoft account email address     guide can walk you through some steps to find that. Once you have that,

    this guide     has the steps you'll need to close the account.

    Alternately, you can reach your local phone team directly at 0800 91 52 74 and they can assist you further securely and directly to help your recover your account information and close out that account.
  5. IgierEmeric Win User

    résiliation xbox live [Translation-xbox live termination]

    Ok, thanks for your reply.

    I'll contact them tomorrow morning.
  6. XBF Diego M Win User

    résiliation xbox live [Translation-xbox live termination]

    Hi Igier,

    You will need to pay off the past due balance in order to make sure the subscription is canceled. If you do not cancel the subscription or turn off the auto renew before the subscription's renewal date, and the payment method cannot be charged due to an
    expired card, the account will begin to produce an past due balance until it is paid off. You can pay off the balance with another payment method from here:

    https://support.xbox.com/billing/xbox-subscriptions/pay-past-due-balance-on-xbox-subscription

    Unfortunately we cannot help with billing related issues on the forums since we do not have the proper tools to handle sensitive account information. You will need to contact Xbox customer support and speak to a billing specialist to help you with this issue:

    1. Contact us here
    2. Select Xbox One
    3. Select See other options.
    4. Select Payment & Billing
    5. Select show contact options and go to step 4
    6. Select request a callback from support

    I hope this helps.
  7. XBF Amber M Win User

    résiliation xbox live [Translation-xbox live termination]

    Hey there Igier,

    Thanks for the reply with update. If you're having difficulty getting your Xbox Live Gold subscription cancelled and have direct billing questions, then it would be best to contact Xbox Support to have them assist you as previously recommended by XBF Diego.
    A more direct contact number for your region (France) is listed below:

    France



    Hours of operation:



    Monday-Friday: 08:00-21:00



    Saturday: 08:00-19:00



    Sunday: 09:00-17:00



    Phone Numbers +33 155 698061



    Hearing impaired (TTY) 0800 915 410

    I hope that this helps you a bit more!
  8. IgierEmeric Win User

    résiliation xbox live [Translation-xbox live termination]

    Sorry but i won't pay for a service i do not use.

    Microsoft did not answer to me several weeks ago. I do not use anymore the gold live since mycanal app does not work anymore.

    Then why should i pay 60€ ?

    Can you tell me why nobody's available on the phone ? And in french ?
Thema:

Résiliation