Resident Evil 7 Season Pass DLC codes not working properly

When buying the Season Pass DLC for Resident Evil 7 from a retailer instead of directly from the Xbox Store the Season Pass doesn't work as intended.

I bought mine from Amazon and redeemed it successfully however nothing was downloaded on my Xbox, the ready-to-install list of RE7 is empty and when I view the Xbox Store page for the Season Pass it still asks me to pay:

RESIDENT EVIL 7 biohazard Season Pass kaufen – Microsoft Store de-DE

Some users said that all the codes sold at retail erroneously unlock the Season Pass for the Windows 10 version of the game instead of the Xbox One version. I can't verify this since I don't own a Windows 10 PC but I can confirm that the code didn't unlock
the Xbox One version of the Season Pass.

The DLC codes are available here for example:

https://www.amazon.co.uk/RESIDENT-EVIL-biohazard-Season-Download/dp/B01N9D0IUR/

https://www.amazon.de/gp/product/B01NCJAOW0/

http://www.gamestop.com/xbox-one/games/resident-evil-7-biohazard-deluxe-edition-only-at-gamestop/136...

http://www.gamestop.com/xbox-one/season-passes/resident-evil-7-biohazard-season-pass/139727

RESIDENT EVIL 7 biohazard: Season Pass

:)

 

End of Zoe DLC not working with season pass.

So I own the season pass for Resident Evil 7. And it says it includes the End of Zoe DLC but when I go to download it, it only ask for me to pay for it. Anyone else having this issue?

 

Please Help Season Pass for Resident Evil 7 Biohazard

Hello, I brought Resident Evil 7 Biohazard for Xbox one along with the season pass. I had redeemed the code but is not showing up on my account at all. is there anything I can do about this? thank you.

 

Hey there Dexter XBA!

Because there isn't any season pass content available for Resident Evil 7, no content would be showing for you under the game yet. Once Season Pass DLC starts rolling out you should have access to it. If you have any trouble downloading the content once it
releases, please let us know. As of now nothing downloading is working as intended.

 

Thanks for the reply. But is it really normal that the Xbox Store asks me to pay for the Season Pass again when I view it in the Store? Shouldn't it say that I already own it? It's basically acting as if I never redeemed my Season Pass code.

There are other people with the same problem:

My Season Pass is Gone? : xboxone

Season Pass Issues on Xbox One : residentevil

http://www.capcom-unity.com/resident_evil/go/thread/view/7391/30790699/madhouse-dlc-etc-xbox-one-del...

 

Hey there Dexter XBA.

Our team is aware of it still showing as purchasable, and it's being looked into. If you redeemed your code you shouldn't need to worry about the season pass not being connected to your account though. Thanks for your patience!

 

Ok that's good to know

Thanks for your help!