Resident Evil 7 Pre-Order DLC missing

Discus and support Resident Evil 7 Pre-Order DLC missing in XBoX Sales and Promo to solve the problem; These pre-order DLCs for resident Evil 7 aren't working: Shotgun Set, Handgun Set, Burner Set, Action Set (also included in Steelbook / Collectors... Discussion in 'XBoX Sales and Promo' started by Axel GERMANY, Jan 24, 2017.

  1. Axel GERMANY
    Axel GERMANY Guest

    Resident Evil 7 Pre-Order DLC missing


    These pre-order DLCs for resident Evil 7 aren't working:

    • Shotgun Set,
    • Handgun Set,
    • Burner Set,
    • Action Set (also included in Steelbook / Collectors Edition)
    I've redeemed all 4 DLC codes successfully but none of them were downloaded to my HDD. I checked the ready to install section of RE7 but they don't show up there either. Is it possible that Microsoft or Capcom forgot to upload them?

    :)
     
    Axel GERMANY, Jan 24, 2017
    #1
  2. Missing points

    For the horror theme I'm missing the 2,000 points for buying the avatar items. Also, for the pre-order punch card I never got credit for pre-ordering Final Fantasy XV or Resident Evil 7.
     
    DrunkBadger414, Jan 24, 2017
    #2
  3. MyVIP Pre-orders

    I pre-ordered Resident Evil 7 weeks ago. It has not been accepted in my Pre-order VIP mission, still showing for me to pre-order the game. I already have 2 of the 3 purchases complete just waiting on the Resident Evil 7 to take effect. If I can have this
    looked into that would be great. Thanks.
     
    Dark Stareaver, Jan 24, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Resident Evil 7 Pre-Order DLC missing

    Hey Dexter -

    Just so you know, this is an issue that we're aware of and it's actively being looked into. Hang tight and when we have further information, we'll be sure to update this thread.

    Thanks for your patience. Resident Evil 7 Pre-Order DLC missing :)
     
    Miss Bijoux, Jan 24, 2017
    #4
  5. Axel GERMANY
    Axel GERMANY Guest
    That's great to hear! Thank you Resident Evil 7 Pre-Order DLC missing :)
     
    Axel GERMANY, Jan 24, 2017
    #5
  6. Ubernoodles
    Ubernoodles Guest
    I am having the same problem. Any update yet?
     
    Ubernoodles, Jan 26, 2017
    #6
  7. Miss Bijoux
    Miss Bijoux Guest
    Not quite yet, the teams are still working on things. We'll be sure to update here and let you know when we have info though! Resident Evil 7 Pre-Order DLC missing :)
     
    Miss Bijoux, Jan 27, 2017
    #7
  8. Resident Evil 7 Pre-Order DLC missing

    Do we have any progress on this yet? It's been nearly a week and still no answers from anyone.
     
    Henry Jones Jr1, Jan 28, 2017
    #8
  9. Axel GERMANY
    Axel GERMANY Guest
    I'd also like to know when we can expect a fix. I just checked the ready-to-install list of RE7 and the DLCs still don't show up.

    The thing is the longer it takes the less I can use the DLCs because when I've finished the game I don't need them anymore.

    Xbox Support created a sticky post in the RE7 forum where it'll post status updates apparently:

    https://forums.xbox.com/en-US/thread/6b7eacf0-6937-4431-8136-9a03144809e4
     
    Axel GERMANY, Jan 29, 2017
    #9
  10. Lbolt187
    Lbolt187 Guest
    okay just got the survival pack recovery set. All the other bonus items still missing though.
     
    Lbolt187, Jan 30, 2017
    #10
  11. Axel GERMANY
    Axel GERMANY Guest
    Yeah the only packs that have been working are the Recovery Set and the Chemfluid Set. The other four are broken.
     
    Axel GERMANY, Jan 30, 2017
    #11
  12. Mister Beep
    Mister Beep Guest
    Hey everyone,

    Thank you so much for you continued patience. We do not have any additional information to provide at this time, but we will definitely keep the stickied post in the Resident Evil 7 forums as well as this thread updated as soon as we receive further updates!
     
    Mister Beep, Jan 30, 2017
    #12
  13. Axel GERMANY
    Axel GERMANY Guest

    Resident Evil 7 Pre-Order DLC missing

    The problem has been fixed! I've just been able to download all my pre-order DLCs for RE7. Check your ready-to-install list.

    Many thanks to the Xbox Team! Resident Evil 7 Pre-Order DLC missing :))
     
    Axel GERMANY, Feb 3, 2017
    #13
  14. Miss Bijoux
    Miss Bijoux Guest
    Awesome, glad to hear that, Dexter!

    Enjoy the game! Resident Evil 7 Pre-Order DLC missing :)
     
    Miss Bijoux, Feb 3, 2017
    #14
  15. Lbolt187
    Lbolt187 Guest
    outside the recovery survival set rest are still missing for me.
     
    Lbolt187, Feb 5, 2017
    #15
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Resident Evil 7 Pre-Order DLC missing