Resgatar codigo[Translation-Redeem code]

olá gostaria de resgatar meu codigo promocional do eaaccess

[Translation-

Hi I would like to redeem
my promotional code
eaaccess]

Hello Rodrigo,

Thanks for reaching out to the forums. We understand you are trying to find games. If you check under see offers games now are usually bundled. We recommend checking that and see what it offers. The see offers should be right above the redeem a code.

Thanks,

Brad

Hello mhvb99,

Thank you for your post! I understand you are experiencing an issue with a pre-paid code. You may have already redeemed the code on your account, try performing a

power-cycle. If the code redemption does not appear in your
Order History, please use the
Contact Us portal to speak to an agent.

I hope this helps.

Hi,
Did you check to see if the redemtion shows in your account order history -
https://account.microsoft.com/billing/orders/

Sometimes there can be a slight delay from when a code is redeemed to when it appears on the console.

*****

Oi,

Você verificou se o resgate aparece no histórico de pedidos da sua conta -
https://account.microsoft.com/billing/orders/

Às vezes, pode haver um pequeno atraso de quando um código é resgatado quando ele aparece no console.

Isso não funcionou.

Já até tentei voltar para as configuração de fabrica mas mesmo assim não deu.

Mesmo se desse para mim resgatar o codigo no windows, a store está com problema então...

____________________________________

[Translation -

That didn't work.

I even tried to get back to the factory setup but it still didn't.

Even if you gave it to me to redeem the code in Windows, the store is in trouble then...]