Resetting a Xbox live gold membership

I reset my xbox and now i lost my xbox gold and xbox live membership

Hello

Unfortunately it is intended that Trials do not stack
with existing memberships. It's also mentioned on the support page Xbox Live Gold trial memberships

Notes

• The Xbox Live Gold trial membership is associated with a single gamertag.
• You can't add an Xbox Live Gold trial membership to an existing membership.
  
• Only three trial accounts are available per console. This limitation cannot be reset.
  
• After a user has created three trial accounts on their console, the user no longer receives a message that provides the opportunity to create an Xbox Live Gold trial account.
  
• To sign up for the Xbox Live Gold trial membership, you must add a payment method to your account.
  

This also works in a vice versa way meaning that if you have a trial membership it will be lost if you purchase a gold membership

Sorry to hear about your problem.



Yes, the number on the upper right of your GamerTag is the tenure of your Xbox Gold Live account.



It is a continuous count, so it will reset if there is a lapse in the membership.



Therefore, if you are currently a Free/Silver member, and start a Gold Live membership, the tenure will be zero.

Hello there Chips237 Overview

The Xbox LIVE Gold trial membership provides temporary access to the features of Xbox LIVE, including online multiplayer gaming.

When you set up an Xbox One or Xbox 360 console, you follow an account creation sign-up process so that you can access Xbox Live Free membership features, assuming that you have a broadband Internet connection. At the end of the account creation process,
you can upgrade to a Gold membership. If you don’t upgrade, you can receive a free Gold trial.

The Gold trial is associated with a single gamertag and can’t be added to an existing membership. A total of three trial accounts are available per console, and this limitation cannot be reset. After a user has created three trial accounts, the user no longer
receives a message that provides the opportunity to create a Gold trial account.

To use the Gold trial, you must add a payment instrument to your account.

At the end of the trial period, the Gold trial membership automatically renews to a paying membership that renews monthly by default. The membership will renew to the payment instrument that was added.

For information about membership renewal, see Learn how to manage auto-renewal for your Xbox Live Gold membership or Xbox Music Pass".
To learn how to turn off automatic renewal, see "Cancel your Xbox Live Gold (paid) membership".

Unfortunately you can't transfer gold status to another gamertag. You have two options, possibly three (but I'm not sure).

1.) Set the account that the Gold was assigned to as the console owner (by making the Xbox that profile's home console). This will share all gold benefits with any account logged into the console. This would be the way I'd do it and just let the year run
out then buy the Gold for the correct account next year.

2.) Buy a gold membership for the correct account. This really isn't necessary unless the account you're using is going to be used on multiple xboxes.

3.) Contact support to request a refund of the gold subscription and then buy a new one for the correct account. (I don't know if this is possible)