Reset Xbox live security

Hi there,

Have you gone through all the steps noted here for resetting the parental passcode: http://support.xbox.com/xbox-360/security/xbox-live-parental-control

so your hotmail is blocked not your xbox live? you can reset that if you know your security stuff

You'll likely need to reset all parental settings on the console if you don't remember the passcodes and the security question.

This is only achieved by contacting Xbox Support (chat or phone call). They will walk you through with what to do.

Xbox Support: http://support.xbox.com/en-US/contact-us?NavigationPath=/en-US/xbox-360/security/xbox-live-parental-control

Support Article: http://support.xbox.com/en-US/xbox-360/security/xbox-live-parental-control#24d8e42644aa4efa8becfca76bab3599

Don't name and shame on the forums. It is against the rules.

Make sure you have a secure password and good reset information.

And go over this:
www.xbox.com/.../Security-Checklist

Microsoft security as far as msa is dependent on the live team not xbox password resets are also handled thru thr msa team but incase of ua access cases they are forwarded to them anyways