Reset Xbox 360 S because of family code

Hi!

Please:

First, remove any game discs from your Xbox.

From the main menu, move the cursor to the right to choose system settings.

Then press the A button to select Console Settings.

Then navigate to System Information.

The Xbox 360 serial number is displayed and this information must be entered for later use. Remove screen lock on MICROSOFT Xbox 360 S

Then press the B key to go to the previous setting. Permanently delete data from MICROSOFT Xbox 360 S

From the following list of options, choose Memory.

To open Device Options, press the Y button.

Scroll down to format and accept this option by pressing button A.

In the next step, confirm the process by selecting Yes to delete all data.

To begin the factory reset process, enter the serial number of your Xbox 360 S.

Excellent! The factory reset is done.

Hi,

Thank you for your answer. Unfortunately I can't find the option to remove screen lock, how do I do that?

Thank you!

hw can reset my 360 family code no code works

If this is about the family settings passcode, you can
reset that Xbox 360 family passcode yourself, if you have an adult account with these instructions.

Hello Fionaca,

Thank you for posting here on the Xbox forums. We understand you are coming across issues with the privacy/family settings on your pre-owned Xbox 360. We suggest following the steps on this link to reset the family pass code: How
to reset the pass code on Xbox 360

Please let us know if you come across any complications. Hope this helps.