Reset my computer and now I "don't own Minecraft Java"

Htrick · Nov 14, 2021

I had to factory reset my computer and when I redownloaded the Minecraft launcher it says I do not own Minecraft Java. I bought it well over a year ago, so I no longer have the receipt of my purchase, so I don't know how to prove I had it. I migrated my mojang account to my Microsoft account, and I originally bought Java on my mojang account. When I log in on the Minecraft website, it also says I have never bought it

:)

Brenden Shelley

Were you able to solve this problem? I'm literally in the same boat right now with the windows reset and the previous account migration with a single Microsoft account. I even tested it on my laptop and I can access both my java and bedrock versions there, but not on the PC I reset windows on. I first contacted Mojang and they said after some messing around that it's a Microsoft problem.

Francia J.

If that's the case, you may need to reach out to Mojang in that way they can validate your license for the game. Here you go: https://help.minecraft.net/hc/en-us/requests/new

Htrick

I only have 1 microsoft account and I know it’s the one I’m logging in with because I remember connecting it to my xbox profile.

Francia J.

Hi Htrick, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly check all possible Microsoft account where you may have migrated your Mojang account in that way you can access the game again.

You can check this link for your reference: https://help.minecraft.net/hc/en-us/articles/44...

Ploxyte

When I click on the link, it says that I can purchase Minecraft Java for 23CHF. So it seems to think that I don't own Minecraft Java.

Reset my computer and now I "don't own Minecraft Java"