reset a forgotten family passcode on the 360.

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

I don't believe even a factory reset will clear a lost family passcode. You would have to contact Support for that.

Hi FamilyTrack5450,

I'm sorry you lost your passcode. Please let us know if it is the profile passcode or the family passcode.

If you've forgotten your Xbox Live gamertag's passcode you just delete and redownload your profile. This will clear the profile of any passcode. Now, if you've forgotten your XBOX 360's Family passcode then you need to contact phone support, there's absolutely
no way to reset it manually by yourself without speaking with phone support. Worst case scenario is that you will have to "Reset to Factory Defaults" to clear the forgotten Family Passcode.

Good Luck to you!

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If this is about the family settings passcode, you can
reset that Xbox 360 family passcode yourself, if you have an adult account with these instructions.

You can reset the family passcode if you have an adult Microsoft Account, and the console is registered to that adult account. If so, you can simply
follow the instructions here to reset the Xbox 360 Family Safety passcode.

Hey there ThreePlayer2781 -

Unfortunately, we're unable to assist with password issues here on the public facing forums. You will need to speak directly with phone or chat support for further assistance.

Please let us know if you have any additional Xbox support questions! We're here to help.