Requesting a review

Discus and support Requesting a review in XBoX Rewards & Social to solve the problem; Not receiving my full benefits 1ff9294b-b688-429f-ba11-1c8fd579612b Discussion in 'XBoX Rewards & Social' started by blacGEEZUS804, Jan 10, 2017.

  1. blacGEEZUS804
    blacGEEZUS804 Guest

    Requesting a review


    Not receiving my full benefits

    :)
     
    blacGEEZUS804, Jan 10, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Requesting a review

    Hello blacGEEZUS804,

    We responded to your post at (Requesting a review).
     
    XBLRewards8, Jan 10, 2017
    #2
  3. blacGEEZUS804
    blacGEEZUS804 Guest
    Requesting a review

    Not receiving my full benefits
     
    blacGEEZUS804, Jan 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Requesting a review

    Hello blacGEEZUS804,

    We see that you have been appropriately awarded. Your MYVIP level for the last year matches your eligible purchases, and your payback was also accurate. The only point of confusion that we can see is that since your two purchases in December went to an offer
    (Gotta Get Em All) they did not award MyVIP payback. Purchases can only be awarded for an offer or MyVIP payback, and not both. Since offers take priority, you were awarded in that way.
     
    XBLRewards8, Jan 11, 2017
    #4
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Requesting a review