Requesting a refund

Discus and support Requesting a refund in XBoX Games and Apps to solve the problem; Well i purchased Minecraft Windows 10 Edition and i did not want that version. The Version i wanted was Java Edition but i didn't know that there were... Discussion in 'XBoX Games and Apps' started by Gakosi, Jan 30, 2021.

  1. Gakosi
    Gakosi Guest

    Requesting a refund


    Well i purchased Minecraft Windows 10 Edition and i did not want that version. The Version i wanted was Java Edition but i didn't know that there were 2 versions of minecraft. When i logged on to Microsoft Store to buy Minecraft the first thing i saw was minecraft windows 10 edition, so i just bought it. While all my friends have Java edition im the only one that has Windows 10 Edition. I got denied when trying to request a refund because i bought the game in december 2020. And i requested a refund just yesterday. So im asking you XBOX if you could help me with this?

    :)
     
    Gakosi, Jan 30, 2021
    #1
  2. ChiefJoboo Win User

    Reembolso de v-Bucks. [Translation-Refund of V-Bucks.]

  3. ChiefJoboo Win User

    Why my purschase is cancelled and I don't receive my money back ?

  4. ChiefJoboo Win User

    7 days to die refund

  5. pawncrackers Win User

    Refund request

    Hi there! :)

    If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/

    If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

    If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: http://support.xbox.com/en-GB/contact-us

    Our team over the phone have access to your account, whereas we Ambassadors don't, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

    Hope this helps,

    L
  6. Gamingboy177 (Sam) Win User

    Refund request

Thema:

Requesting a refund

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