“Request refund” isn’t appearing?

Discus and support “Request refund” isn’t appearing? in XBoX Games and Apps to solve the problem; Hi, so I recently bought Ark: Survival Evolved, and I only have 15 minutes on it at the max. I changed my mind about it fairly quickly, so I... Discussion in 'XBoX Games and Apps' started by bestboiledegg, Jun 10, 2018.

  1. bestboiledegg
    bestboiledegg Guest

    “Request refund” isn’t appearing?


    Hi, so I recently bought Ark: Survival Evolved, and I only have 15 minutes on it at the max. I changed my mind about it fairly quickly, so I uninstalled it and fulfilled the criteria for a refund.

    However, in “order history”, the “request refund” button is not appearing.

    Thank you in advance.

    :)
     
    bestboiledegg, Jun 10, 2018
    #1
  2. ChiefJoboo
    ChiefJoboo Guest
    ChiefJoboo, Jun 10, 2018
    #2
  3. ChiefJoboo
    ChiefJoboo Guest
    ChiefJoboo, Jun 10, 2018
    #3
  4. Smwutches
    Smwutches Guest

    “Request refund” isn’t appearing?

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 10, 2018
    #4
  5. King Galaxy666
    King Galaxy666 Guest
    I strongly suggest you live-chat with xbox support and request a refund there!
     
    King Galaxy666, Jun 10, 2018
    #5
  6. ScoffingOlive0
    ScoffingOlive0 Guest
    Contact xbox live support, they should able to immediately issue you a refund, you can either call or you can talk online in chat support.
     
    ScoffingOlive0, Nov 2, 2018
    #6
  7. King Galaxy666 Win User

    “Request refund” isn’t appearing?

    I strongly suggest you live-chat with xbox support and request a refund there!
  8. Smwutches Win User

    “Request refund” isn’t appearing?

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  9. ScoffingOlive0 Win User

    “Request refund” isn’t appearing?

    Contact xbox live support, they should able to immediately issue you a refund, you can either call or you can talk online in chat support.
  10. PurpleSpartan17 Win User

    The request refund page isn’t working.

    Eastern US

    Also, it doesn’t even let me explain what I need to refund. You go through al the actions blah blah “does this sound like your problem?” At the end it says “Request a refund” where you should be able to, in detail, explain exactly what needs to be refunded.
    That link just doesn’t work for some reason. I’ve been trying for a week.
  11. Allebas Win User

    The request refund page isn’t working.

    You would have to speak to someone from Xbox customer support. You can request a call back or speak to live agent via chat. It might not be going through on the self service refund because DLC's and add on, like in game currencies, are non refundable.
    Support may or may not be able to help you but you can try. What region are you in?
Thema:

“Request refund” isn’t appearing?

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