Request: please allow headset functionality through the Xbox One controller audio port when...

Hey Joe,

When it comes to headset troubleshooting there are a number of things to try to narrow down the issue to the headset or the controller. Does your headset connecting using an audio jack or through a headset adapter?

With the introduction of the 3.5 mm headphone jack on the Xbox controllers, you are able to virtually connect mostly any headset but some may not be compatible due to the

audio jack standards.

If the headset cuts out periodically then it may be due to the audio jack not being the right standard or the audio jack port in the controller is not functioning properly.

To troubleshoot your Xbox I recommend to
power cycle the unit.

The Xbox 360 controller does not support game audio to be played through the controller's audio port.

The audio port is only built for headset voice chat.

Hey there Holmes Slyce!

Sorry to hear about the audio issue! Is your headset plugged into the optical audio port on the Xbox One console or in our Stereo Headset Adapter through the controller?

The headset does have an Audio Jack, but one of the main reasons i purchased the headset was for the Audio Control Box. I think i’ve figured out a way to circumvent it, but i have to wait for a part to come in tomorrow. Is xbox ever planning on allowing
USB audio ports to work on xbox?

[quote user="EvilTwinGX"]If the cable imput is only for audio then there would be absolutely no way for the mic to work on the headset to begin with.[/quote]The physical boom mic, or the chat audio?



This question/conversation is not about the physical boom mic, it's about the chat audio.

That said, there's no reason that the headset should work but not the mic, except maybe the protocols.

It's the wireless
protocol that won't work.



See
this wireless headset? The only thing this wireless headset does is handle chat conversations between other Xbox Live members. You don't get regular game audio through it. To function, the wireless headset pairs with the 360 console and runs over the same
wireless protocol as 360 controllers. Tritton integrated the functionality of that wireless headset into their own. The Warhead's base station has a pairing button, just like the wireless headset. The base station takes care of mixing the chat audio and the
game audio, but without that pairing to the 360 there's no way to get chat audio into the base station.



Microsoft explicitly stated that the wireless protocol between the Xbox One and its accessories is different than the protocol used by 360 accessories. Because the wireless headset uses these same protocols, it won't work on the Xbox One. By extension, the
wireless pairing that the Warhead does with the 360 console won't work with the Xbox One console.



The Tritton Warhead is a headset designed for use only with the Xbox 360. Without a 360 console, it becomes a regular set of headphones, rendering the boom mic useless. If all you want to do is listen to game audio, that's not a dealbreaker.
If you want to talk to other gamers in realtime, you're looking at buying a new headset.



Astro? Turtle Beach? Their wireless headsets will work with the Xbox One, including their mics, because they all currently plug into the 360 controller for chat audio. The controller handles the wireless link to the 360 for the chat audio, but from the audio
port on the controller to the headset is all bog standard 2.5mm headset territory. MS is working on an adapter to allow older 360-compatible headset cables to attach to the new Xbox One controller, again allowing headsets to piggyback on the controller for
chat audio. The Warhead? Out of luck. No cable, no piggyback.



It's this tight coupling to the 360's wireless protocol for chat audio that caused me to ignore the Warhead's development and shipment to market. As soon as I saw that it was bound to the 360, I said this is going to end badly for a $300 headset. My Astro
A40s with a Mixamp 5.8? My friend's Astro A50s? They'll both be fully functional with the Xbox One.