request free kinect adapter

RetiaryCube73 · Dec 25, 2016

I just got an xbox one s system i got also the kinect adapter but is not compatible with the console. please let me know if you could solve this issue. thank you

:)

Smwutches · Dec 25, 2016

The New Xbox One S

No. You'll have to get an adapter to plug it in via USB. Once they're available, you can request the adapter for free if you already own a One here -

support.xbox.com/.../kinect-adapter

onyxishere · Dec 25, 2016

Kinect adapters

Please follow the steps below to request an adapter from support. Just a heads up that you'll need the serial numbers from your older Xbox One, the Xbox One S and the Xbox One Kinect in order to get a free adapter.

support.xbox.com/.../kinect-adapter

gds1972 · Dec 25, 2016

Hi

Can you please follow the attached setup/troubleshooting guide for the Kinect adapter and let us know how you get on.

http://support.xbox.com/xbox-one/accessories/kinect-adapter

gds1972

Hi

Can you please follow the attached setup/troubleshooting guide for the Kinect adapter and let us know how you get on.

http://support.xbox.com/xbox-one/accessories/kinect-adapter

Smwutches

No. You'll have to get an adapter to plug it in via USB. Once they're available, you can request the adapter for free if you already own a One here -

support.xbox.com/.../kinect-adapter

onyxishere

Please follow the steps below to request an adapter from support. Just a heads up that you'll need the serial numbers from your older Xbox One, the Xbox One S and the Xbox One Kinect in order to get a free adapter.

support.xbox.com/.../kinect-adapter

Foulwynd

Hi, according to
support.xbox.com/.../kinect-adapter you do need to contact customer support and they should be able to make an order for a free adapter.

As to why you can't make the request yourself, that is indeed a mystery.

And yes, you should receive an email that your adapter is being shipped.

{Parity}

Here is a link that gives you the information on claiming your free Kinect adapter. www.windowscentral.com/how-claim-free-kinect-adapter-xbox-one-s

request free kinect adapter