Request for number of player information on game in Xbox store.

As a player, I can only inform you, and if your Xbox does not stay connected, there are no procedures to be done, either you request an exchange at the store or request a repair as you wish.

Hi there GENE5I5, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to inform you that in this situation, there is no way to change your subscription without first requesting a refund. You will need to request a refund and then proceed to purchase Game Pass Core through the following link:

https://www.xbox.com/games/store/game-pass-core/CFQ7TTC0K5DJ?rpid=cfq7ttc0khs0

To request a refund for the Game Pass for Console subscription, please follow these steps:

1. Click on the link below, which will take you to a form that you need to fill out with all the necessary details:

https://support.xbox.com/forms/request-a-refund

2. In the field where you are asked which item you want a refund for, please enter the full name of the subscription. You can find the order number for the purchase by visiting this website:

https://account.microsoft.com/billing/orders/

3. Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players. This means we do not have access to any accounts or information about other users.

I hope this helps, and if you have any more questions, please let me know.

Kind regards,
Gerardo.

Hey there Jack,

Thank you for reaching out to us on the Forums. I would advise you Contact the Microsoft Store directly to request more information. I do believe you will be able to get something set up with them but it would be best to get this information directly from
them.

Make a search for the Microsoft store using our
Store Locator, you should be able to find the number to contact.

I hope this helps.

Hi there Georgios, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

Don't worry, you should be able to request a refund for the game through the following link:

https://support.xbox.com/forms/request-a-refund

You can find the order number for the purchase by visiting this website:

https://account.microsoft.com/billing/orders/

Once you have submitted the form, you will receive an email within 72 hours informing you of the decision regarding your refund request.

Please note that in this public community forum, we are just players like you trying to assist and guide other players. This means we don't have access to other accounts or access to refund information of other users.

I hope this helps, and if you have any more questions, please let me know.

Kind regards,
Gerardo.

DO NOT PUT PERSONAL INFORMATION, SERVICE REQUEST NUMBERS IN FORUMS!!