Request for Account Recovery

Hello this is a request for my account JereemyQC, It
was banned about 5 years ago,I've all understood the rules not to do, please I want tout take back my account JereemyQC. You can contact me here, *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

thank you.

:)

 

Very unhappy with the service in New Zealand

indeed it's such a shame not being able to make purchases. This is even true with child accounts in New Zealand, I'm afraid there's nothing Xbox can do regarding this even if you allow purchases by signing in to the parental account, since this has already
been mandated by the government. In any case, if you wish to get access to the parental email of the account, you need to go through the account recovery procedure on Windows Live, to get an Account REcovery Request number, then get in touch with Xbox support,
and request for an escalation for a password reset for the parental email.

 

Possibility of getting old account back

@ EntwinedPizza9 I would recoment to try to go to login.live.com and use the option - cant acces your account. Follow the steps on this page ,and if you don't have access to any alternate email/ phone ( proofs that where added to your account when you created
initially) you should have a last resort option to fill out a survey or Account Recovery Request - this means that in this form you need to fill in as many accurate details as you can in regards to this Mic account. The more the better. Submit the form and
wait for a response . If the response from the Account Recovery Request comes back negative , don't panic, you still have one more option. I would recommend to contact Xbox Customer Support , explain that you cannot gain access to your account explain to
them that you have tried even to complete the Account Recovery Request form and it came back negative.

PS: in this Account Recovery Request - when you get a reply from it - in the email that you get you will see at the top or at the bottom of the page a " SERVICE REQUEST NUMBER" it should be something like 123XXXXXX - 9 digits. The guys from Customer Support
can help you out with this, but they will need more details from you so if you don't wanna stay too long on the phone/chat with them make sure that if you reach this last step you have these details: Console serial number, Console ID( you can find this one
in settings- console stetting -system info on your xbox ) the email address that you used to make the Account REcovery Request , and the ACC. REcovery number and any other details that they may ask you. Try all of this things and I hope it was useful Good
luck

 

The enforcement team do not use the forums. Since the account was banned 5 years ago, there would not be a way to contact them about the ban. There is nothing else that can be done.