Request an extra refund

Discus and support Request an extra refund in XBoX on Windows to solve the problem; I would like to know if there’s a way I could receive an extra refund because I have no more and haven’t received the in game content i bought 2 weeks... Discussion in 'XBoX on Windows' started by ryryD, Nov 13, 2021.

  1. ryryD
    ryryD Guest

    Request an extra refund


    I would like to know if there’s a way I could receive an extra refund because I have no more and haven’t received the in game content i bought 2 weeks ago

    :)
     
    ryryD, Nov 13, 2021
    #1
  2. SammyVS Win User

    Request an extra refund

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    You can request a refund by following the instructions on this link. Submitting a request does not mean it will be accepted.

    https://support.xbox.com/en-us/help/subscriptio...

    You will receive emails confirming the refund request and then another one confirming whether the refund has been accepted or not(may take a few days), if you have any problems please reply to this email and explain the situation in more detail.
  3. ngocphi Win User

    Request an extra refund

    You would need to reply to the rejection email

    Also should.be noted that abusing the refund policy can lead to a marketplace suspension

    It should NEVER BE abused for try before you buy and only be used for actual mistakes
  4. ryryD Win User

    Request an extra refund

    I wasn’t abusing it, i bought bundles that came with 1000 apex coins and the first bundle didn’t give me it, or the second bundle so i tried to refund those and it worked, so i tried to buy the normal $9.99 apex coins separately from the bundle and still didn’t receive the coins.
  5. Omega Chefe Win User

    Xbox won't refund me on an accidental purchase

    Dear MrBubblez85.

    Sorry to hear that.

    How to complete a return/exchange follow this https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

    To request a refund https://support.xbox.com/en-US/billing/payment-and-purchases/request-refund

    Also in case you need extra assistance contact the support https://support.xbox.com/contact-us

    Best regards.
  6. DeniqL Win User

    I was charged twice when I preordered dead island 2 and would like to know if I could get a refund or if the issue will fix itself.

    Hi,Aiden! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    If you were charged twice you need to go here and request a refund for the extra charge

    https://xbox.com/refunds
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Request an extra refund

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