request a new code replacement

Discus and support request a new code replacement in XBoX Games and Apps to solve the problem; Hi, I work for Microsoft and redeemed Xbox pass to the wrong account, it went to my hotmail account but it was meant to be for my son. How could I... Discussion in 'XBoX Games and Apps' started by VanessaBoll, Jan 18, 2022.

  1. VanessaBoll
    VanessaBoll Guest

    request a new code replacement


    Hi,

    I work for Microsoft and redeemed Xbox pass to the wrong account, it went to my hotmail account but it was meant to be for my son. How could I cancel the one I accidentally redeemed to and make it go to my son?

    :)
     
    VanessaBoll, Jan 18, 2022
    #1
  2. Georges C. Win User

    request a new code replacement

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Vanessa, unfortunately after a code has been redeemed it is not possible to transfer it from one account to another, if it is an ideal game is to put the account as principal in the console so that the correct account can have the game, if it was a Gift card, make a purchase as a gift to the correct account of your son.
  3. Onyx Is Here Win User

    Gift card

  4. Smwutches Win User

    Codes replacement request

    If this was from the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

    Otherwise, if it was from the Xbox Rewards program, it's not possible to exchange the code.
  5. LFC JAY E 9193 Win User

    Fortnite

    Hello my name's Jay.

    There's a new self-help link to help with a gift card or digital code.
    Here it is:

    https://xbox.com/code

    You should be able to request a replacement on that link.
  6. Allebas Win User

    Fortnite

    If the link above doesn't help you might have to request a new one:

    Follow the link below and enter the details of this digital code error to generate a request for a replacement code. Be sure to fill out the form completely and accurately, and provide as much detail as you
    can.

    If possible, be prepared to provide a copy of the digital code (a scan or photo of a printed code, or a copy/paste of a code delivered via text or e-mail). Providing proof of purchase that shows the date and
    place of purchase as well as the item purchased (and if applicable, the digital code itself) will also help us process your request.

    Request a new digital code.
Thema:

request a new code replacement

Loading...
  1. request a new code replacement - Similar Threads - request code replacement

  2. Why do I get stuck in an endless loop requesting my login code sent to my email when I log...

    in XBoX Accessibility
    Why do I get stuck in an endless loop requesting my login code sent to my email when I log...: I recently purchase Minecraft and have been unable to play for the past week because of this issue, this is my first time logging on and I keep getting stuck in the loop constantly sending back to...
  3. Single use code I have not requested

    in XBoX on Windows
    Single use code I have not requested: I have had several emails saying I’ve requested a single use code, but I haven’t! Is somebody trying to hack into my son’s Xbox account (as this is the only thing linked to Microsoft)? Should I be...
  4. why does microsoft store keep breaking and when i request a code nothing happens but when i...

    in XBoX Accessibility
    why does microsoft store keep breaking and when i request a code nothing happens but when i...: ngl this is pretty bs remove microsoft store bugs and remove the you requested too many codes try again tommorow like bro what i am restraining myself from saying any word that can offend theses...
  5. My xbox code has been rubbed off. I need a new code to request

    in XBoX on Windows
    My xbox code has been rubbed off. I need a new code to request: My xbox code has been rubbed off. I need a new code to request e433ff80-ea58-46ff-83c8-51bcd9ab1e95
  6. Can someone hack your account by giving them a Microsoft refund request denied code?

    in XBoX Accessibility
    Can someone hack your account by giving them a Microsoft refund request denied code?: I wanted to get a refund on a game that was denied for some reason (I still don’t know why) and I called support from the official page. I then later get put in through to someone who sounds a...
  7. Account locked, "Something went wrong" when requesting a verification code via text

    in XBoX Accessibility
    Account locked, "Something went wrong" when requesting a verification code via text: Bought Minecraft several days ago. Set up a new Microsoft account using a particular email (I'm asking this question from a different, older account). Launcher and game ran fine then. Tried to...
  8. "You've requested too many codes today. Please try again tomorrow"

    in XBoX Accessibility
    "You've requested too many codes today. Please try again tomorrow": I was trying to log into feather client but each time i tried i had to verify myself by sending a code. The reason i couldnt log into feather client was because i didnt own minecraft on my...
  9. An unexpected error occurred. Please try your request again later. on roblocks gift code

    in XBoX on Windows
    An unexpected error occurred. Please try your request again later. on roblocks gift code: An unexpected error occurred. Please try your request again later. eea05149-ed93-4189-bc71-fccd07064838
  10. Request failed with status code 400

    in XBoX on Windows
    Request failed with status code 400: When I try to add a device to my Xbox dev account I am met with this error "Request failed with status code 400" c880e914-f133-456c-9716-e545cc1c4543