Reputation System Issues

Bromancer420 · Jul 28, 2017

I log in daily to play Overwatch and as a Symettra main I receive a fair amount of hate mail, simply for choosing a character that the Meta hasn't accepted. This doesn't seem like incentive to report, let alone conspire a mass report, nor do I think it
warrants an Avoid Me status as I can't even play Neverwinter or any other games I own. I was recently mass reported after receiving numerous threats from numerous competitive players in the Overwatch community, I went from Good Player to Avoid me overnight.
If anything can be done to right this wrong that'd be excellent as I'm feeling cheated out of my subscription so long as I cannot play.

Thanks

:)

NOOOOOMONICA · Jul 28, 2017

Reputation System Issues

Greetings Everyone,

I will try to make this brief.

So, since December of 2016, my account has been in the "Avoid Me" reputation status. I understand this is due to "bad behavior" as the enforcement team deems it. I admit, whilst playing Forza, there were times I'd be frustrated in League play and shunt
someone into a barrier(or similar scenario) and inevitably end up reported for "Unsporting". Now, where the confusion comes in, is that my account never entered the "Needs Work" area of the reputation system. I went directly from "Good Player" to "Avoid Me"
with a handful of reports on my account. The plot graph on the enforcement webpage(enforcement.xbox.com/home/reputation) even shows the sudden drop as well, with no plot points in neither the Yellow nor Orange "Needs Work" category. I was also under the
impression that a notification would be sent via some form of communication about said "bad behavior" along with a suggestion to correct the offense so as to not lead to future disciplinary action, at least according to Major Nelson back in September of 2016.
I received no such notice.

So, upon noticing that my account was in fact in the "Avoid Me" reputation this month (February) ultimately, I bucked up, begrudgingly downloaded World of Tanks and began the arduous attempt at reconciling my reputation to it's former status. I played this
game consistently over the course of 4-5 days. Yesterday morning, after having my tank blown up, I decided to back out of the game and hop on over to my profile on the console to see if that blatant banner of disapproval was still there. To my surprise,
it wasn't! It didn't say "Good Player" or "Needs Work", but it didn't have a Triangle with an Exclamation point next to "Avoid Me", either! I took this to mean I was in the clear, powered the Xbox down and went to work. Turns out I was wrong. When I arrived
home that night, I powered up the console and to my disbelief, "Avoid Me" was back on my profile. After over 24 hours of game-time logged in World of Tanks without bad behavior(Didn't even have a headset plugged in), it still is in the "Avoid Me" reputation.
The ultimate confusion comes when attempting to check my reputation status across the various platforms. The enforcement page itself actually still lists me as having a "Good Player" status next to my reputation with a green throttle diagram. The xbox app
on my phone doesn't seem to show reputation. Both the console and Xbox app for Windows 10 show me still in the "Avoid Me".

HELPPPPPPP!!!

Why is there so little information on this subject? How am I to be expected to dig myself out of a hole without knowing the depth? At this point, my Xbox Live has expired, and I'm wondering if it'll ever be worth it to renew. If anyone has answers regarding
this subject I would be much more than grateful. GT:

User 9242019 · Jul 28, 2017

Reputation System Issues

99.9% of live players and most Online players on psn don't have rep issues

Or enforcement

Be human it's not rocket science

I could possibly give that merit if there were the option of Positive Feedback.

As it stands, it's either bad feedback or no feedback. So, just because only a handful of players experience valid issues with the reputation system, it shouldn't even be considered that an exploitation may have occurred? What motivation is there to dig
myself out of the hole, when for all I know I could be at the center of the Earth and die before ever reaching the surface? There is so much grey area here. You lump players into 4 categories... Or in my case only 2. That's a pretty small spectrum. I would
appreciate it if you used grammar and would proofread your responses to me before clicking the "Comment" button. Thank you. It also doesn't take rocket science to believe that a man-made algorithm can and does have faults. What with it being man-made and
all..
Click to expand...

While it is interesting to debate the issue from an implementation stand point, it is an useless exercise as no one here in the forums or on twitter or phone support can help with any rep or enforcement action. Most of us never have to deal with it, in any
case, as we play fair, don't provoke, lose gracefully and win the same way. To those players the system is transparent, as it should be.

It would be better to focus on your 19 reports of unsporting behavior than picking on ngocphi's syntax or sentence structure in their responses. Not everyone uses English as a first language and doing what you are doing is just deflecting from the fact that
OTHER players see you as a bad sport. In answer, YOUR only motivation to dig yourself out is to be able to play with others, I suppose?

The biggest myth about Enforcement and apparently now the Rep system is that the system is automated and that punishments are meted out that way. When individual actions are flagged by others they are investigated and then approved or disproved as valid
and invalid. 1 valid complaint and 99 invalid equals 1 valid complaint.

M3tal Daz3 · Jul 28, 2017

To check info on the rep system or how to get out of bad rep:

Xbox Enforcement | How Do I

Bromancer420 · Nov 1, 2018

To check info on the rep system or how to get out of bad rep:

Xbox Enforcement | How Do I

Thank you so much for a prompt response! Though my issue is something this states is impossible. I received multiple messages along the lines of "enjoy ban". "I'm having my entire friends list report you" and "Have fun in avoid me". I panicked and checked
my rep, still good player - the next morning much to my dismay.. somehow 91 reports flow in and are accounted for.

Here's the bit this contradicts
Click to expand...

A popular gamer got all of his friends to spam complaints against me. Will this lower my reputation?
No. Though your reputation score can be impacted after accumulating legitimate negative feedback, spamming someone with unwarranted or baseless complaints (even from a large number of players) will not unfairly result in a lower reputation.

Thanks again

Wow I apologize for how

atrociously I butchered that quote function

NOOOOOMONICA

99.9% of live players and most Online players on psn don't have rep issues

Or enforcement

Be human it's not rocket science

I could possibly give that merit if there were the option of Positive Feedback.

As it stands, it's either bad feedback or no feedback. So, just because only a handful of players experience valid issues with the reputation system, it shouldn't even be considered that an exploitation may have occurred? What motivation is there to dig
myself out of the hole, when for all I know I could be at the center of the Earth and die before ever reaching the surface? There is so much grey area here. You lump players into 4 categories... Or in my case only 2. That's a pretty small spectrum. I would
appreciate it if you used grammar and would proofread your responses to me before clicking the "Comment" button. Thank you. It also doesn't take rocket science to believe that a man-made algorithm can and does have faults. What with it being man-made and
all..

While it is interesting to debate the issue from an implementation stand point, it is an useless exercise as no one here in the forums or on twitter or phone support can help with any rep or enforcement action. Most of us never have to deal with it, in any
case, as we play fair, don't provoke, lose gracefully and win the same way. To those players the system is transparent, as it should be.

It would be better to focus on your 19 reports of unsporting behavior than picking on ngocphi's syntax or sentence structure in their responses. Not everyone uses English as a first language and doing what you are doing is just deflecting from the fact that
OTHER players see you as a bad sport. In answer, YOUR only motivation to dig yourself out is to be able to play with others, I suppose?

The biggest myth about Enforcement and apparently now the Rep system is that the system is automated and that punishments are meted out that way. When individual actions are flagged by others they are investigated and then approved or disproved as valid
and invalid. 1 valid complaint and 99 invalid equals 1 valid complaint.

19 reports back in December? I mean, it's not like I was able to interact with other players once placed into online purgatory. I skipped both "Needs Work" regions. You would think with the amount of players encountered by now without provocation would
have changed things. There was no picking apart syntax or sentence structure. Is it too much of an expectation to have periods at the end of sentences? Sheesh. So, despite not violating the Terms of Service nor the Code of Conduct, I can still be penalized
and essentially have my money stolen? With no means of appealing the decision aside from putting in my own time and effort with no visible impact whatsoever? Should I use a tablespoon to dig the hole, as well? I would love to see the concrete evidence as
suggested by your response. What I meant in regards to motivation is this... There is no way to track an increase in reputation. All you can do is load your profile up on the console and pray that it doesn't say "Avoid Me"? No progress bar? No "Percentage
until "Needs Work""? Just blindly playing games I hate with no end in sight? Yeah, I think I'll spend my money somewhere else.

ngocphi

99.9% of live players and most Online players on psn don't have rep issues

Or enforcement

Be human it's not rocket science

ngocphi

it's not the runaround

You have been told the correct answer

You must change your behaviour becusde it not just Xbox that uses rep

It'sIt'snot a an enforcement or an Support issue

It your behaviour

Reputation has never ever been something that can be reset even in real life it's not you who decides your rep it's the community opinion of you

Only by changing your behaviour eventually it will be fixed

ngocphi

If you can't play nice you will just have to play with the bad rep players until you improve

It's like a timeout you can't play nice matches if you destroy and make games not fun for ithers

ngocphi

Rep isn't based on one match but how you play in multiple matches

And how others like playing with you

So one bad score won't give you red

A lot of bad scores will

Reputation System Issues