Repurchase?

Hello Stevie Croucher,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble playing Cold War on your Xbox Series X. This issue may be caused by a licensing problem or a corrupted game file. Please try the following steps to resolve it:



- Make sure you are signed in with the same Microsoft account that you used to purchase the game.

- Go to Settings > Account > Licenses and transfer, and select the option to transfer your content licenses to your new console.

- Go to My games & apps > Manage > Cold War, and delete the game file from your console.

- Reinstall the game from the disc, and make sure you download any updates or patches available.

- Launch the game and check if it recognizes your purchase.

Please see: Troubleshoot Xbox disc game installation | Xbox Support / Troubleshoot problems playing a disc | Xbox Support



If these steps do not work, please let me know and I will escalate your case to a higher level of support. Thank you for your patience and cooperation.

My guess is it's due to the server needing to update your account from the refund and to not potentially do anything that would mess up the refund.

Hello Josh,

We have noticed that you have another thread concerning the same issue and would like to
advise you on posting responses there as that is where our agents have confirmed the issue and are attempting to further investigate the situation.

We will lock this thread, and will assist on the original thread to resolve the issue.

Best wishes!

So i was advised by microsoft to not repurchase until i recieved my refund. Wich i recieved today and now that i can repurchase again i cant get the deal. Why wouldnt you let me biy them again on sunday instead of making me wait.

Unfortunately if the promotion has ended, there is no way to get that deal again unless it goes on sale again.