Reporting headset/controller disconnection problem.

Discus and support Reporting headset/controller disconnection problem. in XboX Insiders to solve the problem; Hey guys! If you guys are having problems like me with your Controller or Headset disconnecting from your Xbox Series X/S be sure to report it In the... Discussion in 'XboX Insiders' started by /u/THEUNTOXICFIED, Jul 23, 2022.

  1. Reporting headset/controller disconnection problem.


    Hey guys! If you guys are having problems like me with your Controller or Headset disconnecting from your Xbox Series X/S be sure to report it In the “Xbox Report A Problem” app. I’m being told that that is the best way to get these problems fixed. Hopefully this helps you guys out and hopefully we can get these problems fixed ASAP

    submitted by /u/THEUNTOXICFIED
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    /u/THEUNTOXICFIED, Jul 23, 2022
    #1
  2. KALEEF Win User

    anyone help me my wireless headset is stuck on port 2 and wont sync to port 1

    Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

    Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

    Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
    quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.
  3. MCnDaHouse Win User

    xbox one controller disconnects when mic/ stereo adapter plugs in.

    I'm having the same problem using the chat headset that came with it. I was playing Advanced Warfare and the controller disconnected. Would not turn back on even with new batteries. Finally disconnected headset and it came on. Tried plugging in via usb.
    Works without headset. As soon as I plug the headset the controller turns off and will not turn back on. Have tried resetting xbox one, unplugging it and updated the firmware in the controller. None of it fixed the problem.
  4. SUP LUIS Win User

    Unable to be heard by other players on Multiplayer

    I had the same problem make sure your headset is connected well and disconnect your headset from the controller then connect it again if problem still occurs turn off your controller and console and then turn it on and try talking
  5. Fareedsd Win User

    Call of Duty: Vanguard controller disconnect problem

    I have the same problem. Its been months and call of duty has still not fixed the issue. The problem is having a wired headset connected to your controller. This is a glitch which COD has to fix. Nothing is wrong with the console. When you navigate the game menu disconnect your headset and it will work fine and wont disconnect. If it does disconnect in game or anything, just disconnect your headset for 5 seconds and it will reconnect.
  6. colllecionador Win User

    Wired controller keeps disconnecting after every arm movement

    Greetings Sly Impact.

    I'm sorry that you are facing problems with your controller. Please let me try to help you.

    Please try to follow the steps listed bellow and see if you can solve the problem.

    Solution 1: Restart your console
    Turn your console off, wait a minute, and then turn it on again.

    Disconnect and reconnect the controller's USB connector is firmly to the console connector. If this does not solve the problem, your controller will need to be replaced.

    Solution 2: Disconnect all controllers and headsets
    If all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller
    with the problem.

    • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
    • To disconnect a wireless headset, turn the headset off.
    • To disconnect a wired controller or headset, unplug its cable from the console.
    To learn more about connecting your wireless controller, please read the following Knowledge Base article:

    If your controller is still not working, try the next solution.

    Solution 3: Replace your controller
    If your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address:
    http://www.xbox.com/support/contact
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Reporting headset/controller disconnection problem.

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