Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset

Discus and support Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset in XBoX on Consoles to solve the problem; 1st) When receiving notifications the Xbox button no longer functions correctly. When answering the notification by holding the Xbox button on the... Discussion in 'XBoX on Consoles' started by Slimdigger, Apr 18, 2014.

  1. Slimdigger
    Slimdigger Guest

    Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset


    1st) When receiving notifications the Xbox button no longer functions correctly. When answering the notification by holding the Xbox button on the controller, the controller now turns off instead of answering the notification message.

    2nd) Xbox One stereo headset randomly stops working. Have to sign in and out of Xbox Live to get the stereo headset to work again.

    :)
     
    Slimdigger, Apr 18, 2014
    #1
  2. greg_window10_installer
    greg_window10_installer Guest
    Xbox One Headset Interface Problems

    ZigzagLemonHaze,

    I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

    Xbox One Stereo Headsets    . And, both headsets work well, with and without the
    Stereo Headset Adapters    , on all our Xboxes.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
     
    greg_window10_installer, Apr 18, 2014
    #2
  3. qudeenz360
    qudeenz360 Guest
    qudeenz360, Apr 18, 2014
    #3
  4. GrowlingYapper
    GrowlingYapper Guest

    Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset

    Your first not sure depends how long you hold it i will give it a go when I get a chance

    Yes this is known about they have fixes for this none worked looks like wait and see
     
    GrowlingYapper, Apr 18, 2014
    #4
  5. GrowlingYapper Win User

    Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset

    Your first not sure depends how long you hold it i will give it a go when I get a chance

    Yes this is known about they have fixes for this none worked looks like wait and see
  6. greg_window10_instal Win User

    Xbox One Headset Interface Problems

    ZigzagLemonHaze,

    I can understand your frustration with all the bad luck you have been having. And, for the record, I am not part of the Microsoft staff nor an Xbox customer support employee. But, I can say that we have 2 Xbox Ones and 1 Xbox One S, and 2 of the

    Xbox One Stereo Headsets    . And, both headsets work well, with and without the
    Stereo Headset Adapters    , on all our Xboxes.

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset-adapter

    SA
  7. qudeenz360 Win User

    Using Headphones and USB Microphones.

  8. NewBlacksmurf Win User

    Controller keeps disconnecting even after new console and new controller - ??

    The controller is subject to any interference but most of these reports are resolved.

    Please reply with the batteries that you're using.

    Also consider if you're describing disconnections that occur for one second while playing....this appears to be a bug that many are expressing in the forums.

    Make sure your controller firmware is updated.

    support.xbox.com/.../update-controller-for-stereo-headset-adapter

    Disregard the stereo adapter but if you have not updated your controller firmware this should fix the problem.

    Reply back with results please.
  9. greg_window10_instal Win User

    Certified Headsets not working...cell phone headsets do ?????

    Hello TasteOLead,

    It's my understanding that as part of the
    preview program     you will want to post to the insider forums . Additionally, submitting

    feedback through the console     will be the best way to make sure the team is aware that you are having an issue.

    Also, it might be helpful to know when you say "...actual headsets designed to work with XB1", are you referring to the "Xbox One Stereo Headset" ? If so,
    may I suggest you double check "Set up and troubleshoot your Xbox One Stereo Headset" .

    support.xbox.com/en-US/xbox-one/console/xbox-insider-program

    support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

    www.xbox.com/en-US/xbox-one/accessories/headsets/stereo-headset

    support.xbox.com/en-US/xbox-one/accessories/stereo-headset-set-up-troubleshoot

    Good luck and good gaming,

    SA
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Reporting 2 bugs in the Xbox One. Cntroler/ Stereo Headset

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