Report a problem not working for me with trace

Discus and support Report a problem not working for me with trace in XboX Insiders to solve the problem; Is anyone else unable to submit a problem report if they use a trace? I go through the whole process get to the submission part of I choose a QR code... Discussion in 'XboX Insiders' started by /u/like2trip, Feb 15, 2025 at 8:22 AM.

  1. /u/like2trip
    /u/like2trip Guest

    Report a problem not working for me with trace


    Is anyone else unable to submit a problem report if they use a trace? I go through the whole process get to the submission part of I choose a QR code it says something is wrong, but if I select to continue on my Series X the app freezes entirely (but I can still use home button to get out

    submitted by /u/like2trip
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    /u/like2trip, Feb 15, 2025 at 8:22 AM
    #1
  2. XBF - Dom Win User

    No Sound on Game Pass Games

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  3. XBF - Dom Win User

    Medieval Dynasty game page not working (XSS)

    Hello Ridge DeBoer,

    If you're still experiencing this issue, please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  4. XBF - Dom Win User

    Minecraft won't open after updating today

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it!

    Thank you,

  5. XBF - Dom Win User

    Certain games on my Xbox series x launch with no sound

    Hello Community,

    TO ALL USERS AFFECTED BY THIS ISSUE

    Please follow the guide provided below to Report a Problem. This will provide our engineers with the information necessary to troubleshoot the issue.

    Link to Report a Problem Guide: Provide feedback to Team Xbox | Xbox Support

    Be sure to look over the following sections listed in the article:

    Get the Xbox Report a Problem app - This will detail how to download the Report a Problem app if you haven't already.

    Report a new problem - This will teach you how to report a problem.

    Report a problem with media tracing - This will detail how media tracing works and how to do so.

    Please let us know once you've reported the issue and whether or not you're still experiencing it

    Thank you,

  6. Kathy A. Win User

    Game DVR audio bug in certain games. ex: apex legends

    Hello Ericstifer,

    Thanks for clarifying your concern and the sample game clip really helped!

    We appreciate that you have already created a thread of this concern to the EA forums.

    Do you mind preparing these two links and submit this to the Team Xbox too?

    Please follow the steps below: Provide feedback to Team Xbox | Xbox Support

    1. Launch Microsoft Store then search for Report a Problem app and install.
    2. Press and hold the Xbox button, and then select Report a problem to launch the Report a Problem app.
    3. Select Reproduce with advanced diagnostics.
    4. Read through the details about media tracing. When you’re ready, select Start trace.
    5. On the How to reproduce with tracing instructional page, select Continue. Report a Problem will suspend in the background.
    6. Reproduce the issue that you’re having with audio or video. After you’ve reproduced the problem, press and hold the Xbox button .
    7. Select Report a problem, and then choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
      • Selecting Cancel will exit out of your problem report and discard the media trace.
    8. If you have a game clip that also shows the issue you’re experiencing, ensure that Include game clip is selected.
    9. Enter a short title for your issue. Use [Xbox Forums] Issues with Game DVR audio on Apex Legends
    10. Enter a description of your issue. Select Submit to complete your report. It may take longer than expected to send a problem report with a media trace, as traces can be quite large.
    Once complete, post the title of the bug report along with the submission date in this thread.

    We will wait for your reply.

    Regards,

Thema:

Report a problem not working for me with trace

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