Report a problem missing from options.

Hey there Long Drong!

Sorry to hear about the missing channels. The best way to report missing channels is to report them on the Xbox One itself. To do so, follow the steps below:

• Press the menu button on your Xbox One controller and select Settings.
• From the Setting menu, select TV & OneGuide.
• From here, select Troubleshooting and 'Report a OneGuide problem'.
• In the drop down menu, select Missing channel and follow the steps.

This will reach the proper folks directly!

Are you in the preview program ?

I personally havent had games disapear but i do know there was a bug in a recent update that they are tracking that was causing this. If you are in preview report the issue and games that are missing from the report a problem on the console that will send
the data to the devs for them to look at.

A other option would be to try a full factory reset to rebuild the list. You could also consider leaving the preview if your not happy with the issues/bugs.

Hey there glowshrimp!

Sorry to hear about the missing channels. For this issue we recommend reporting this through the Xbox One dashboard so that the proper folks can see this. To report missing channels, follow the steps below:

• Press the Menu button on your Xbox One controller and select 'Settings'.
• In the Settings menu, select 'TV & OneGuide'.
• Select 'Troubleshooting'.
• From here, select 'Report a OneGuide problem' and report all issues that apply using the drop down menu.
  

Sorry for any frustration that may have been caused, but reporting those missing channels will get this information directly to the proper folks!

I see, what we will have to do next is report the missing channels in TV & OneGuide settings so that this issue can get sent to the proper folks. Follow the steps below to report missing channels in OneGuide.

• On your Xbox One controller, press the Menu button and select Settings.
• From the Settings menu, select TV & OneGuide.
• From here, select Troubleshooting.
• In the Troubleshooting menu, select 'Report a OneGuide problem', and then select 'Missing Channel' in the drop menu.
  

Follow those steps and the report be sent to the proper folks, I'm sorry for any inconvenience this has caused and I really hope you get up and running soon!

Sometimes games do go missing from the games and apps, and the best thing to do if you are having these issues, is report the issue via the Xbox insider hub app. You do not have to be an Xbox insider to send in a report. Just download the app from the
store, and then press & hold the Xbox button on the controller and select report a problem, once you have filed your report, then the relevant team can produce a fix.