‘Report a problem’ missing from menu when XBOX button held down on controller

Hey there Long Drong!

Sorry to hear about the missing channels. The best way to report missing channels is to report them on the Xbox One itself. To do so, follow the steps below:

• Press the menu button on your Xbox One controller and select Settings.
• From the Setting menu, select TV & OneGuide.
• From here, select Troubleshooting and 'Report a OneGuide problem'.
• In the drop down menu, select Missing channel and follow the steps.

This will reach the proper folks directly!

Hey there glowshrimp!

Sorry to hear about the missing channels. For this issue we recommend reporting this through the Xbox One dashboard so that the proper folks can see this. To report missing channels, follow the steps below:

• Press the Menu button on your Xbox One controller and select 'Settings'.
• In the Settings menu, select 'TV & OneGuide'.
• Select 'Troubleshooting'.
• From here, select 'Report a OneGuide problem' and report all issues that apply using the drop down menu.
  

Sorry for any frustration that may have been caused, but reporting those missing channels will get this information directly to the proper folks!

I also have a problem with this controller. In my case the home button dose not work properly. It will turn on the console and turn off the controller when held down but that is all. The home button dose not take me home or poll up any menus.

You might want to report this issue as well with the Xbox insider hub. press the xbox button down on the controller until the power menu pops up, and select report a problem, and continue from there. That way the insider team will get the report, and be
able to find out if it is a game issue or update issue.

Im still confused. You turned on your xbox, then just held down on the xbox button on your controller then also held down on the xbox button?