replacing a product under warranty

Discus and support replacing a product under warranty in XBoX on Consoles to solve the problem; I am trying to replace my xbox one controller under the warranty, which is still valid til 2-2018. When I try to place a service order for the... Discussion in 'XBoX on Consoles' started by UniformSnail376, May 26, 2017.

  1. UniformSnail376
    UniformSnail376 Guest

    replacing a product under warranty


    I am trying to replace my xbox one controller under the warranty, which is still valid til 2-2018. When I try to place a service order for the controller, it asks for credit card information. I was under the impression that the controller was covered under
    the warranty. Can anyone help

    :)
     
    UniformSnail376, May 26, 2017
    #1
  2. Hordie
    Hordie Guest
    xbox elite controller repair?

    Hi BoneJam03,

    I think I understand your question, but correct me if I'm wrong. The warranty is from the original purchase date, and replacing a product doesn't "renew" the warranty.
     
    Hordie, May 26, 2017
    #2
  3. LostInTheCloudz
    LostInTheCloudz Guest
    Replacing Xbox One Controller under warranty

    My Xbox one controllers headphone jack is broken. I've tested it multiple times with multiple headsets, conclusively broken. I read the support article on how to replace it because it is under the 90 day warranty and it is way too vague and some of the steps
    don't work on the website. Does anyone know how i can get another controller since mine broke under warranty.
     
    LostInTheCloudz, May 26, 2017
    #3
  4. Smwutches
    Smwutches Guest

    replacing a product under warranty

    Controllers have a 90 day warranty.
     
    Smwutches, May 27, 2017
    #4
  5. Smwutches Win User

    replacing a product under warranty

    Controllers have a 90 day warranty.
  6. Jeremy2085 Win User

    New xbox s wont turn on. Any ideas would be appreciated

    If the product is brand new and is faulty, I suggest returning it to the supplier and requesting a full refund or replacement product as it should still be under warranty.
  7. SwordofWhedon Win User

    How do I fix my pdp gaming headset microphone on my Xbox console?

    You should contact PDP, as they can address issues with their products, or replace it under warranty if it's still in effect
  8. depressed brute Win User

    My XBOX One wireless controller's triggers stop working after multiple presses of the buttons.

  9. Tormaz Win User

    Xbox one s no picture

    Hello!

    If you've replaced the cables, disconnected it from power and tried it on a different TV, most likely there's something defective with your system. As long as it's still under warranty you should be able to easily get it fixed/replaced.

    https://support.xbox.com/en-US/my-account/warranty-and-service/getting-your-product-serviced
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replacing a product under warranty

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