Replacement/Repair Question and Help

Hi Ale,

Thanks for reaching out to the forums. We see you have question on a repair/replacement. You can use the guide for

controller replacement. If it is in warranty then will be no issue to request a replacement.

Thanks,

Brad

Hello Isaiah J! I'm Kris and I'd be happy to help you with your question.

Unfortunately, this would need to be repaired. This is not a part Xbox deem as user replaceable so won't sell it.

I would definitely consider replacing the model. The price you listed is a little better than half the cost of a new one here in Canada.

Not only will you get a better functioning console but you'll have a one year warranty with it as well. If you get one with a hard drive be sure to get an official Xbox transfer cable to transfer your content from the old drive to the new drive (If you
are currently using an S or E console then you don't need the cable because the drive is compatible - if you are using an FAT console then the cable is required to transfer).

Be sure to only use an official transfer cable as 3rd party cables have been known to ruin both hard drives and repairs are not supported for 3rd party issues.

That's the price to replace it or the part inside that's broken. If it's a phat console, it will probably be replaced with a refurb console, if the part cannot be fixed...which is pretty much everything inside the console.

hello i had a new disk drive ( odd ) and i want to install it on my xbox 360 s 250gb but all the professional persons who will install it on my console keep asking me for my console dvd key and i wish if i can have it from microsoft because i dont want any
one to mess up my console

soo please help me with it