Replacement part return

Uaeber · Feb 13, 2015

How long does it take to send back a replacement part?

My part to be replaced was recieved by xbox on Monday and

my order is still "in process".

:)

DAZZA 433 · Feb 13, 2015

replacement parts

You cannot get them directly from microsoft but there are some repair shops (as microsoft support agent said) around that can sort you out or alternatively you can get spare parts from ebay or other sites.

However as you need basically the entire internals of your console you would be better paying to have it repaired through microsoft if out of warranty or buying a 2nd hand console.

XBF Brad A · Feb 13, 2015

replacement parts

Hello Jacob,

Thanks for bringing your question to the forums. Unfortunately there is no way to buy the internal parts separately from Microsoft. Is the console under warranty, you may get it repaired that way if it is. Also if not in warranty you can try some third party
repair shops to try get it repaired. You can check if it in warranty at
Device support. An out of warranty repair may be cheaper also then buying a new one.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

onyxishere · Feb 13, 2015

Sorry to hear about it. Please give phone support a call to determine the wait time. If you live in North America then dial 1-800-469-9269

onyxishere

Sorry to hear about it. Please give phone support a call to determine the wait time. If you live in North America then dial 1-800-469-9269

DAZZA 433

You cannot get them directly from microsoft but there are some repair shops (as microsoft support agent said) around that can sort you out or alternatively you can get spare parts from ebay or other sites.

However as you need basically the entire internals of your console you would be better paying to have it repaired through microsoft if out of warranty or buying a 2nd hand console.

XBF Brad A

Hello Jacob,

Thanks for bringing your question to the forums. Unfortunately there is no way to buy the internal parts separately from Microsoft. Is the console under warranty, you may get it repaired that way if it is. Also if not in warranty you can try some third party
repair shops to try get it repaired. You can check if it in warranty at
Device support. An out of warranty repair may be cheaper also then buying a new one.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

Tezzarrific

time for arts and crafts, get a dremmel and start cutting lol.

Jaxpug

Could you buy third party rubber feet and put them on (Black Rubber Feet (53 Pack) Self Stick Bumper Pads - Made in USA - Adhesive Tall Square Bumpers for Electronics, Speakers, Laptop, Appliances, Furniture, Computers https://www.amazon.com/dp/B06XPFDQBH/ref=cm_sw_r_cp_api_i_N68gEbR2TQFB3)?

It might be worth emailing support and seeing if they can send you replacements instead of sending the console in. You dont have to open it to fix it...

Replacement part return