Replacement Elite 2 controller has stick drift

The problem is not just the on elite 2 controllers its a issue with all controllers that use the PDP program because i have 3 afterglow controllers that have problems with joy stick drift i also have 2 power A controllers that have problems with joy stick
drift as well and my brother has an elite 2 series controller that also has the same problem

Hello Braindeed,

Sorry to hear your replacement controller is also having issues.

As frustrating as it is, you will need to go back to your account and start another order to receive another replacement. I

If you are being charged for this replacement, I would contact Support so they can help with your replacement.

If you live in London, there is a physical retail store you can visit and request help as well.

Hi Flea,

Yes, I’ve been receiving the same issues.

First Elite series 2 lasted the longest though still ended up with stick drift, button issues and bumper problems.

Sent off to be returned with what I’m guessing to be someone else’s restored controller with sticky bumpers and stick drift as soon as I connected the “new replacement” to my console….

Im guessing we are not the only ones with replacement issues….

Anyone?…

Typically they just send you a whole new unit while they refurb the old if possible. They should replace it with the same colors too. Keep in mind though that the Elite Series 2 controller is VERY notorious for left stick drift unfortunately.

I bought 2 Elite controllers at the same time from Microsoft. Less than 5 months the first one had button issues and stick drift. Microsoft offered replacement. Just sent it and the second started with the exact same problems, LB not working Stick drift
Microsoft says too bad no warranty. 5 months old and $500 for 2 controllers. I have made several requests and keep being told they are not under warranty. Can anyone help?