Repaired xboxone - purchase not on console for download

devcz · Oct 2, 2019

Hi,

I've just recieved my xbox one back from repair and need to download my games.

I can see all my games on my console except one, the option for purchases on the console only shows the past 3 months.

Using browser I can see the game in my purchase history online.

How can I view the game on my xbox one to allow me the option to download?

Thanks in advance

:)

XBF Crystal P

Hey there devcz,

Thank you for letting us know about the issue and for marking the answer.
We'll be locking the thread. If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.

Thank you and have a great day.

StuartATrueRed

If the game is not showing in your ready to install list, then try finding it in the store instead, and if you are logged in with the correct account, you should see an install button instead of a purchase one. Just select it, and the install should start.

devcz

Facepalm... thanks that worked, I was trying to find it in purchases.

Civiks-005F7F47-E8B4

Hello there VANDETA V1,

No, this is not for sending friends Games, or other content. It is for, If your console was recently repaired, or if you’ve purchased a new console, use the license transfer option on your console to transfer content licenses to your new or repaired console.

For more information check the Support Site here:
support.xbox.com/.../download-content

GaryMatthews3

I did what microsoft said to do. Make my xboxone my home console and set it to offline. Can' t find any help online. Asks me to sign in to xboxlive for disc games I purchased. Downloaded games work fine.

Repaired xboxone - purchase not on console for download