repair status not showing

Discus and support repair status not showing in XBoX on Windows to solve the problem; I sent a controller into Microsoft repair 5 weeks ago and my controller is not on my Devices page and I can't add it to check the repair status. What... Discussion in 'XBoX on Windows' started by DavidO'Druahan, Sep 18, 2023.

  1. repair status not showing


    I sent a controller into Microsoft repair 5 weeks ago and my controller is not on my Devices page and I can't add it to check the repair status. What can I do?

    :)
     
    DavidO'Druahan, Sep 18, 2023
    #1
  2. choco1964 Win User

    Repair Status

    Thanks for the info already tried that, checked the courier and my xbox has been delivered to the label address I got sent from microsoft but it's strange that the repair status isn;t displayed on my repair page when I check it.
  3. THEOWENKILLER Win User

    Repair Status

    No one here has access to any of this info, we are all regular users.

    You need to contact phone support, or whatever numbers you were given when dispatching your item.
  4. Daft Badger Win User

    Repair Status

    The repair status page can be a bit slow to update sometimes & it tends not to change until they have inspected your console to see what needs to be done.

    If it hasn't changed by,say,next Tuesday then contact support with your repair reference number.
  5. Gimpy_P Win User

    Repair status

    Shoot, once I got the console back before I got the notice from Microsoft that they had received it. Be patient.
  6. PalmettoBling Win User

    Repair status

    I've seen varying results in my repair requests with Microsoft. I've sent in an Xbox 360 before and the items were updated in what seemed like real-time. Then again, I've sent in a Surface device for repair, and it did not update the status until I had
    already received a notification that the return device was on its way back and only a day out.

    I would recommend giving it a work-week (5 days) and if there isn't an update on its status, I would
    reach out to support via Chat at the Device Support page for an update.
Thema:

repair status not showing

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