Repair status - elite controler

Discus and support Repair status - elite controler in XBoX on Consoles to solve the problem; hi, got a problem with my elite controler.. so call xbox support witch gave me a repair order number and ups return sitcker.. i send my controler... Discussion in 'XBoX on Consoles' started by thewillow06, May 20, 2018.

  1. thewillow06
    thewillow06 Guest

    Repair status - elite controler


    hi,

    got a problem with my elite controler.. so call xbox support witch gave me a repair order number and ups return sitcker..

    i send my controler and check both ups and xbox site...

    here is my problem...;

    call support gave me repair order n° 1425658092.... same number was on the bottom left of ups sticker

    my xbox account tell repair n° 1425695672.... and a different ups tracking number

    for now... my account tells "waiting product"...

    But according to UPS my product has been delivered..

    I've sent mail to xbox support .. but no answer...

    Could you explain ;..pls

    :)
     
    thewillow06, May 20, 2018
    #1
  2. SteadyMercury
    SteadyMercury Guest
    Opinions From People Regarding XB Controller Stick Tension?

    I'd like to put myself out there are someone more interested in repair then modification. For a normal controller I'd just replace it if it broke but an elite controller is getting into the price range where repairs might make sense.
     
    SteadyMercury, May 20, 2018
    #2
  3. WPAK
    WPAK Guest
    control elite

    Web translation:

    elite control

    The control was hit and the triggers were damaged and I would like to know where I can send it to rule in Colombia. ???

    Response:

    Hi there,

    please see this link on how to set up a repair request for a Elite controller:
    Servicing your Xbox Elite Controller
     
    WPAK, May 20, 2018
    #3
  4. Internet Expert Win User

    Elite Wireless Controller

    You can order replacement parts for the Elite controller through the Microsoft Device Repair page. Be sure to register the controller's serial number to your Microsoft account.

    The cost of parts may vary depending on your warranty status. The default warranty time of the Elite controller is 90 days from purchase.

    See the article below for more details...

    Support Article:
    https://support.xbox.com/en-US/xbox-one/accessories/servicing-elite-controller
  5. GeorgiosDilgerakis Win User

    XBox Elite Series 2: A Button Issue !PLEASE HELP!

    Well, I now applied for a 2nd repair service and will send the XBox Elite Series 2 controller back soon.

    @Microsoft Community: Please don't close this thread, I will keep updating the status here.
  6. Legojoey1234 Win User

    Elite Series 2

    There have been many issues with the Original Xbox Elite Controller Series 2. Peeling grips, sticky "A" button, and faulty bumper buttons were among the common issues at launch. Microsoft appears to have fixed the issues with the Series 2.

    If your controller is under warranty, then repairs are free. If your controller is out of warranty, then you'll be charged a repair fee.

    Check your warranty status here: https://account.microsoft.com/devices/select-device-for-repair
  7. bowski477 Win User

    Xbox Elite Controller Bumpers

    Discussion of self repair is not allowed on the forums. There is a support page for assistance with

    Elite Controller repairs    .
  8. Cxx❤ Win User

    Controller repair status

    Hello Jacob, I'm sorry that you havn't had an update or a reply from microsoft. By clicking https://account.microsoft.com/devices/ I believe this only shows you larger
    devices such as consoles, computers ect which is probably why it isn't picking up your singular device. Replacements can take longer especially if you live outside of the country. If I were you, I would send them more emails until you do get a reply to keep
    on track of your controller replacement.

    Kind Regards

    Carlo
Thema:

Repair status - elite controler

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