Repair Order

Discus and support Repair Order in XBoX on Consoles to solve the problem; So, my Kinect after less than 24 hours of owning my Xbox One has just died on me, I've tried all the solutions to no avail. I put in my repair order... Discussion in 'XBoX on Consoles' started by kaduku21, Apr 5, 2014.

  1. kaduku21
    kaduku21 Guest

    Repair Order


    So, my Kinect after less than 24 hours of owning my Xbox One has just died on me, I've tried all the solutions to no avail. I put in my repair order for the Kinect, and my shipping instructions said to send in my Xbox without any peripherals or cables or
    anything? Is this a mistake? I'd think that they need my Kinect to replace it. Any help is appreciated. Thank you

    :)
     
    kaduku21, Apr 5, 2014
    #1
  2. Arminator
    Arminator Guest
    Arminator, Apr 5, 2014
    #2
  3. franckgiannucci
    franckgiannucci Guest
    repair order

    HI

    how to get news of my repair order

    thanks
     
    franckgiannucci, Apr 5, 2014
    #3
  4. kingvas78
    kingvas78 Guest

    Repair Order

    At the very bottom of this page is a grey support tab (left hand side)..... click on it..... contact support via chat or phone....

    -

    I would recommend an advanced exchange......
     
    kingvas78, Apr 5, 2014
    #4
  5. Arminator Win User

    repair order

  6. DarkxKnight55 Win User

    Repair Order.

    To find out about your order please goto https://support.xbox.com/contact-us they will be able to let you know because we don't have access to this information sorry
  7. MattyPlayz186 Win User

    Repair order

    Hi Vinicius, the parcel has been received today, but I haven’t had any email confirmation from Microsoft yet
  8. XBF Houmaidi O Win User

    Repair order

    Hello @MattyPlayz186! I hope that you are doing well today!

    You will need to contact our live agents (the hardware team) for them to confirm this information for you and check the repair order process on your account.

    You can request a call back or live chat on the Xbox support website. If you are facing any issues with that, please go through Microsoft support. Once you get to the virtual agent just say “Talk to an agent” and select Xbox as the product, and your issue from the list. Select the option “Call me back” or “Live chat”, which shows the estimated wait time/queue. If you don't see the options to request a call back or chat with support, change your category/topic until you do. If it does not work, please select billing & Subscriptions and "I don't recognize a charge".

    I hope this information helps you out!
  9. XMoIsBackX Win User

    Repair Order.

    You would have to contact them with a reference if you remember it

    https://support.xbox.com/contact-us
Thema:

Repair Order

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