Repair Order, 2 Months and still no Replacement

Discus and support Repair Order, 2 Months and still no Replacement in XBoX on Consoles to solve the problem; So I sent both my controllers to be repaired. Repair Order: # [Mod Removed - Personal Information] (Standard white controller) & Repair Order: # [Mod... Discussion in 'XBoX on Consoles' started by F1 is me, Nov 23, 2018.

  1. F1 is me
    F1 is me Guest

    Repair Order, 2 Months and still no Replacement


    So I sent both my controllers to be repaired. Repair Order: # [Mod Removed - Personal Information] (Standard white controller) & Repair Order: #
    [Mod Removed - Personal Information] (Light Blue 2016). Both were sent from the same address and I set both to be delivered to the same address. The white one was delivered with no problems (2 weeks), the blue one however has had delivery
    problems for over 2 months. PLEASE HELP!!!

    :)
     
    F1 is me, Nov 23, 2018
    #1
  2. ComplxKiller
    ComplxKiller Guest
    Replace my Headset already !

    Its been months since I sent my head set in for repair/replacement (warranty good til 12/16/15) and I still have not received it.

    They did sign for the package and processed the package and then....I fell off the face of the earth. So, 2 1/2 hours on the phone to set

    up a new replacement order, almost a month and 10 emails with no response...I still do not have the replacement. POOR CUSTOMER

    SERVICE. RIDICULOUS ! Now it's the point....replace the headset already OR JUST RETURN MY EMAILS !!!!!!!!!!! -
     
    ComplxKiller, Nov 23, 2018
    #2
  3. Qwertei
    Qwertei Guest
    Disc Drive problem

    Sounds like a internal problem you may need too send it in for repairs or get a replacement (If you are still under warranty)

    Repair order request.
     
    Qwertei, Nov 23, 2018
    #3
  4. Sanana94
    Sanana94 Guest

    Repair Order, 2 Months and still no Replacement

    Reach to the official xbox support here: Contact Us | Xbox Support

    ask for a replacement order. It happens, I'm sure they can help.

    Explain the situation, explain that you have been waiting for months now. Repair Order, 2 Months and still no Replacement :)
     
    Sanana94, Nov 23, 2018
    #4
  5. Sanana94 Win User

    Repair Order, 2 Months and still no Replacement

    Reach to the official xbox support here: https://support.xbox.com/contact-us

    ask for a replacement order. It happens, I'm sure they can help.

    Explain the situation, explain that you have been waiting for months now. :)
  6. Darth Bieber Win User

    2 Months and Still No Replacement Console

    I don't know what else to do at this point. That's why I created this post. I have tried email, no one responds. I call in and no one ever seems to know exactly what's going on. It's always a case of "the left hand doesn't know what the right hand is doing."
    And now I have been getting Xbox Support on Twitter involved and it takes them forever to respond. I guess I am just going to have to call back in again tonight.
  7. Rastan-EE30E243-F4DE Win User

    2 Months and Still No Replacement Console

    hope this is sorted out for you. i wouldnt be so calm
  8. Qwertei Win User

    Disc Drive problem

    Sounds like a internal problem you may need too send it in for repairs or get a replacement (If you are still under warranty)

    Repair order request.
  9. HyruleBalverine Win User

    repair or replace service order

    I'm sorry that you've had so much trouble. I would suggest using
    https://myservice.xbox.com     for repair request issues in the future as it should save you any hassles.
Thema:

Repair Order, 2 Months and still no Replacement

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