Repair cost if "external" problem caused the issue?

It'll cost $250 to send and repair. I had your exact problem and I got a new one for the same price or cheaper cause it was on sail

Sorry to know this kind of thing happened to you, but this is a very individual issue and it is not general problem affect a few people. Could be caused by Xbox, could be caused by your external hard drive. I suggest changing a new external drive, if it
happens again, then your Xbox cause this problem.

Hi DaemonRazer! My name is Ricardo an independent advisor ready to help you with this situation!

The cost you pay it's not for a repair, it's a console replacement, the problem could be not related really to the hardware of the console, you should try factory reset, remove external storage while using games, sometimes you need to use a different power outlet

We don't recommend you to try fix it yourself, as this could cause more damage and you will lose the opportunity to get a replacement from Xbox

Hi,

Thank you also for your response, i would be very interested to hear what the root of the problem was that caused your problem and what actions fix it, if microsoft give you that kind of detail about the repair when you get it back thst is.

Out of interest, how much is the repair cost to send it in?

Many thanks

Matt

Crazy thing mines been doing this for the past few days its a microsoft issue. Gave me the send it in for repairs told me it would cost 250 bucks. Its their problem and they should fix it. I have seen multiple threads and forums with this issue over the
past couple of years. The latest updates or something else they added have been causing this. Its ridiculous