Rented a movie but it’s in the wrong language.

Discus and support Rented a movie but it’s in the wrong language. in XBoX Sales and Promo to solve the problem; Rented the movie Blade Runner 2049. For some reason it’s in Japanese! I checked the purchase and it says the audio is English. In no way does it state... Discussion in 'XBoX Sales and Promo' started by SunsetThunder59, Jan 19, 2018.

  1. Rented a movie but it’s in the wrong language.


    Rented the movie Blade Runner 2049. For some reason it’s in Japanese! I checked the purchase and it says the audio is English. In no way does it state anywhere that’s it’s in Japanese.

    :)
     
    SunsetThunder59, Jan 19, 2018
    #1
  2. Rented movie plays in wrong language

    Hi

    I just rented the movie "Here comes the Boom". When starting streaming the movie is in french even though the trailer was in german as the description and everything else.

    My language settings are set to German and the region is set to Switzerland.

    Is that normal, or is there a way to change the language in the movie directly?

    Cheers

    Madslash
     
    DavidZehntner, Jan 19, 2018
    #2
  3. airmattdog
    airmattdog Guest
    Rented movie plays in wrong language

    Moving to Xbox Music and Video

    I've looked into this, and it states on the main info screen as well as the Confirm purchase screen that this is only available with a French soundtrack.
     
    airmattdog, Jan 19, 2018
    #3
  4. Gnr8ionY
    Gnr8ionY Guest

    Rented a movie but it’s in the wrong language.

    I hired the same movie in english, it was fine... however we didn't watch all that night and decided to finish it the follwoing day, and when we resumed the last hour it started back in Japanese, No way we could find to change it back.

    Did you manage to get it back to English?
     
    Gnr8ionY, Jan 20, 2018
    #4
  5. no just gave up watching it. Not very enjoyable experience watching all the A-list actors with random Japanese voice overs. Felt like I was watching a knock-off or something.
     
    SunsetThunder59, Jan 20, 2018
    #5
  6. Tiberius84NZ
    Tiberius84NZ Guest
    Same problem here with the same movie. I wouldn't know which Asian language it's in but it's not in English like the trailer. My language setting is set to English (New Zealand) in preferences so shouldn't be happening.
     
    Tiberius84NZ, Jan 20, 2018
    #6
  7. Mister Cizl
    Mister Cizl Guest
    Hey Guys! This issue should now be resolved, if you get a chance try it out and make sure its working properly. Post back and let us know how it goes!
     
    Mister Cizl, Nov 3, 2018
    #7
  8. Tiberius84NZ Win User

    Rented a movie but it’s in the wrong language.

    Same problem here with the same movie. I wouldn't know which Asian language it's in but it's not in English like the trailer. My language setting is set to English (New Zealand) in preferences so shouldn't be happening.
  9. SunsetThunder59 Win User

    Rented a movie but it’s in the wrong language.

    no just gave up watching it. Not very enjoyable experience watching all the A-list actors with random Japanese voice overs. Felt like I was watching a knock-off or something.
  10. Gnr8ionY Win User

    Rented a movie but it’s in the wrong language.

    I hired the same movie in english, it was fine... however we didn't watch all that night and decided to finish it the follwoing day, and when we resumed the last hour it started back in Japanese, No way we could find to change it back.

    Did you manage to get it back to English?
  11. Mister Cizl Win User

    Rented a movie but it’s in the wrong language.

    Hey Guys! This issue should now be resolved, if you get a chance try it out and make sure its working properly. Post back and let us know how it goes!
  12. airmattdog Win User

    Rented movie plays in wrong language

    Moving to Xbox Music and Video

    I've looked into this, and it states on the main info screen as well as the Confirm purchase screen that this is only available with a French soundtrack.
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Rented a movie but it’s in the wrong language.

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