Renovar Gamepass unicamente con saldo de microsoft [Mod Translation - Renew Gamepass with...

Thank you for taking the time to post this on the Xbox Forums. We understand that you are experiencing difficulties with being able to pay a past due balance on your account using the funds in your Microsoft account.

I would recommend
removing all payment instruments from your account before reattempting this. Once this is done, I would encourage your to use the steps provided in

this article to assist you paying this past due balance:

1. Find your past-due subscription on the Services & subscriptions page. The amount past due will be shown in red.
2. Select Pay now, and then follow the instructions to pay the balance due.
3. To update your payment option, go to account.microsoft.com.
4. If you don’t have enough funds to cover the past-due balance, you will be asked to use a credit card to cover the remaining amount. If you don’t want to use your credit card, you will need to purchase a new gift card to cover the whole past-due balance.
   (You will still be required to provide a credit card as a backup payment option.)

Additionally, keep in mind that if this does not work, as per the article that covers

Troubleshoot gift card and code issues "Codes can’t be activated or used if your Microsoft account is suspended or has a balance due. You must resolve all account suspensions and unpaid balances before
you can use the code."

I hope this is of some use to you.

Hola tengo un problema al pagar el saldo vencido de una cuenta de gamepass con un saldo un saldo $300 de la cuenta microsoft, pues al momento de realizar mi pago no aparece la opción de usar el monto de mi cuenta y solo aparece la opción de PayPal o de tarjeta
de crédito ???

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[Translation-Hello I have a problem paying the overdue balance of a GamePass account with a balance a balance $300 of the Microsoft account, because at the time of making my payment does not appear the option to use the amount of my account and only
appears the option of PayPal or credit card???]

Hola buenas , ya he contactado con el soporte y ya me han ayudado , al parecer ellos puedo renovar la suscripción con el saldo desde su sistema , de cualquier forma , gracias por tomarse el tiempo de responder a mi pregunta!

[Translate by Mod]

Hello good , I have already contacted the support and have already helped me , apparently they can renew the subscription with the balance from your system, anyway, thank you for taking the time to answer my question!

hola, lamento lo que te ocurre. Quisiera hacerte una pregunta, de casualidad no tendrás un saldo pendiente con Microsoft? Es decir, un saldo vencido de deuda de algún pago que no haz acompletado? Eso puede afectar al momento de querer renovar o comprar la
membresia

[Translation - Hi, I'm sorry about what's happening to you. I would ask you a question, by any chance you will not have an outstanding balance with Microsoft? That is, an overdue balance of debt of a payment that you do not make complete? That may
affect the moment you want to renew or buy the membership]

la autorenovacion evita que el servicio se llegue a vencer no importa el método de pago (tarjeta de saldo, de gamepass, gold, tarjeta de crédito, débito o paypal), te recomiendo no activarlo ya que varios dejan de jugar y el servicio se sigue cobrando, si
quieres usar tarjetas de prepago de gold o gamepass igual te pedirá un método de pago secundario, solo como requisito ya que puedes desactivar la renovación automática, puedes usar tarjeta de débito, crédito o cuenta de paypal, como forma de pago de respaldo,
no importa si estas no tienen saldo. Y puedes pasar todo el tiempo pagando con tarjetas de prepago.

[Translation-Self-renewal prevents the service from being won no matter the payment method (balance card, gamepass, gold, credit card, debit or paypal), I recommend not to activate it as several stop playing and the service is still charged, if you
want to use cards gold prepaid or gamepass will still ask you for a secondary payment method, only as a requirement since you can turn off auto-renewal, you can use debit card, credit card or paypal account, as a backup payment method, no matter if they don't
have a balance. And you can spend all your time paying with prepaid cards]